Plesk Restore

[DeanC@]

This is about Restore on a Plesk 8.2/CentOS server.

I just did my first backup of a domain to see how it works through the control panel. The backup was created. However, when I click the "Backup" button for that domain, all I see is a "Details" page. There's no clickable "list" of backup files or a "Restore" button -- or any buttons at all. They've all disappeared.

Did I do something wrong, or is there some other step I missed.

 

[Amin Taheri]

Steps for it to work ( I just tried these and it worked)

- login as customer
- click on a domain name
- click on backup
- fill out form (I used local repo)
- backup

- you should now have a backup listed in the file list, click on it and you are presented with file info and a button to restore

 

[DeanC@]

Thanks, HostingGuy.

Here's the thing. After I click on "Backup," there's no form to fill out. My choices are:

Backup now
Schedule backup
Upload files to local repository
Refresh

 

[Amin Taheri]

You have to click on backup now - I appologize for leaving that step out.

 

[DeanC@]

Yes, that's what I did. Just did it again with another domain. Afterwards, clicking on the "Backup" icon gives me a "Details" page, showing the last backup details. But all the icons are gone (no way to backup again or restore).

I think there's something wrong with my installation. Perhaps doing the upgrade to 8.2.1 will fix it.

Thanks!

 

[Amin Taheri]

its also possible that you dont have the "permission" set properly for the client - if you login as the admin user and find the client, and then select permissions there are check boxes for backup

 

[DeanC@]

The checkboxes are checked for "Allow backing up and restoring data and use" for both the client and the domain, using either the "control panel's repository" or an "FTP repository."