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plesk upgrade is not working

Binesh S

Regular Pleskian
I got error while plesk upgrade

File downloading PSA_11.0.9/plesk-11.0.9-cos5-x86_64.inf3: 11%..22%..31%..42%..53%..60%..70%..82%..90%..100% was finished.
ERROR: The root element is named incorrectly in the file /root/parallels/PSA_11.0.9/plesk-11.0.9-cos5-x86_64.inf3
Not all packages were installed.
Please, contact product support

then I followed the command


/usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components


the error still persist
 
Last edited:
plesk 9.5 for upgrade

plesk 9.5 to plesk 11.0.9 went to failed and I haver reinstall OS and works fine and restore plesk backup.
 
Please make sure that you download the latest autoinstaller. If you upgrade from old Plesk version (for example, less than Plesk 9.5.4), please download the latest autoinstaller using link http://www.parallels.com/download/plesk/ and launch Plesk upgrade using it. For example:
# ./parallels_installer_v3.12.0_build120601.16_os_CentOS_5_i386
 
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