PMMUtility Critical Error

[DieterV]

Hello,

We update our plesk panel form version 10.2.0 to 10.3.0. After that we had servals errors on the new mysql datebase. But we could resolve them. How ever i now i have a problem when trying to restore a backup form the version 10.2.0. When trying to this we get the follow error. The system we have is a Windows server 2008r2 64bit, With Plesk for Windows 10.3.0, MySQL 5.1.56, PHP 5.2.17 and also PHP 4.4.9 and Python 2.6.5.12.

"pmm utility 'Conflict Resolver' raised an exception. Error code is: 255".

When i checked the error log there is the follow error message in it.

4228: 2011-07-26 17:33:30,507 CRITICAL PMMUtility exception:
Subprocess <subprocess[6084] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\php -dauto_prepend_file= C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\backup\\Conflicts\\Runner.php --resolve-conflicts --plesk-dump=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20110726171838764\\dump.xml --owner-guid=9CB57177-A3F8-43C9-AC9B-3607B06CB06C --restore-specification=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20110726171838764\\restore.xml.conflicted --conflicts-description=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20110726171838764\\conflict_description --conflicts-resolution-rules=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20110726171838764\\conflict_resolution_rules --restore-specification-out=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20110726171838764\\restore.xml --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20110726171838764 --log=conflict-resolve.log'> was finished with exit code 255

So after that i was going to check the conflict-resolve.log to see what te confilt was in the xml there was the following.

  <?xml version="1.0" ?> 
- <execution-result status="error">
- <message severity="error" code="resolver">
  <description>Utility failed due to internal error</description> 
  </message>
  </execution-result>

So i dont know what to do about this error so hopefully there is some else who can help me.

 

[DieterV]

Problem has resolved. It self with installing a new component update of plesk panel.