Problem Access to CPANEL

[ssmedia]

Hi,
our server : https://sd-55581.dedibox.fr:8443/
plesk v11 (64BITS)

PROBLEM DESCRIPTION

We found 502 Bad Gateway error Nginx on multiple domain "currently troissoeursetunfrere.com is a wordpress site e-commerce" and also malittleboutique.com ecommerce wordpress, possibly to fix this problem we have followed this tutorial "

http://wildlyinaccurate.com/solving-502-bad-gateway-with-nginx-php-fpm/

we perform the following operations:

sudo apt-get remove php5 php5-cgi php5-fpm
sudo apt-get install php5 php5-cgi php5-fpm

Following these operations we lost access to cpanel.

Thank's for your help

 

[IgorG]

Try to repair your Plesk with

# /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair

or if you have Plesk 11.5 version:

# /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair

 

[ssmedia]

Hi,

i try to repair plesk, unfortunely that doesn't work's this is the message :

----------------------------
END OF INNODB MONITOR OUTPUT
============================
APS db accessibility check was skipped.
ERROR while trying to can not find "register_apsc_database.php"
Check the error reason(see log file: /tmp/plesk_11.5.30_repair.log), fix and try again
problem report
ERROR while trying to can not find "register_apsc_database.php"
Check the error reason(see log file: /tmp/plesk_11.5.30_repair.log), fix and try again

thank's for you next help

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.