Problem to create with RPC API

[RPerez]

Hello,

When sending the package the following error occurs:

error
Code: 2204
Unable to update hosting preferences. system user update is failed: Some fields are empty or contain an improper value. ('login' = 'testtotest') Incorrect fields: "login".


I am using the scenario below:
- Plesk Panel 8.4 for Linux
- RPC Protocol 1.5.2.1

XML Package

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.5.2.1">
<domain>
<add>
<gen_setup>
<name>totest.com</name>
<htype>vrt_hst</htype>
<ip_address>10.10.10.0</ip_address>
<status>0</status>
</gen_setup>
<hosting>
<vrt_hst>
<property>
<name>ftp_login</name>
<value>testtotest</value>
</property>
<property>
<name>ftp_password</name>
<value>ader4Esd</value>
</property>
<ip_address>10.10.10.0</ip_address>
</vrt_hst>
</hosting>
<user>
<enabled>true</enabled>
<password>ader4EsdX</password>
<cname>Company Test</cname>
<pname>My Name</pname>
<phone>01 45 5555555</phone>
<fax/>
<email>mytest@mydomain.com</email>
<address>My Address, 10</address>
<city>my City</city>
<state/>
<pcode/>
<country>BR</country>
<multiply_login>false</multiply_login>
<perms>
<permission>
<name>manage_phosting</name>
<value>true</value>
</permission>
<permission>
<name>manage_quota</name>
<value>true</value>
</permission>
<permission>
<name>manage_subdomains</name>
<value>true</value>
</permission>
<permission>
<name>manage_dns</name>
<value>true</value>
</permission>
<permission>
<name>manage_crontab</name>
<value>true</value>
</permission>
<permission>
<name>manage_webapps</name>
<value>true</value>
</permission>
<permission>
<name>make_dumps</name>
<value>true</value>
</permission>
<permission>
<name>manage_drweb</name>
<value>true</value>
</permission>
<permission>
<name>manage_ftp_password</name>
<value>true</value>
</permission>
<permission>
<name>manage_domain_aliases</name>
<value>true</value>
</permission>
</perms>
</user>
</add>
</domain>
</packet>


Please help me, the same package works in Plesk 8.4 for Windows.

 

[atomicturtle]

says you're using an invalid element right there, with "login". That might need to be something else, like client maybe? I havent touched the RPC stuff in a while so I dont know for sure, have you looked at the RPC API docs on swdn.swsoft.com for linux?

 

[RPerez]

Yes already looked at swdn.swsoft.com and is correct.
I do not know this because he presents such a mistake, I followed all the steps indicated.

 

[atomicturtle]

ah wait, is the login testtotest valid?

 

[RPerez]

I´m Use the RPC API with a valid login client.
It creates the field on the control panel as the template but fails to define the settings for hosting.
I use the XML similar in Plesk 8.4 for Windows and works perfectly.

 

[Amin Taheri]

This is what I used for a 1000 domain insert using the API - its a little less complex then yours is but hopefully it will help

            sb.Append("<packet version=\"1.4.2.0\">");
            sb.Append("<domain>");
            sb.Append("<add>");
            sb.Append("   <gen_setup>");
            sb.AppendFormat("      <name>{0}</name>", _Domain);
            sb.AppendFormat("      <client_id>{0}</client_id>", _ClientID);
            sb.Append("      <htype>vrt_hst</htype>");
            sb.AppendFormat("      <ip_address>{0}</ip_address>", _ClientIP);
            sb.Append("      <status>0</status>");
            sb.Append("   </gen_setup>");
            sb.Append("                 <hosting>");
            sb.Append("                    <vrt_hst>");
            sb.AppendFormat("                        <ftp_login>{0}</ftp_login>", FTPUser);
            sb.AppendFormat("                        <ftp_password>{0}</ftp_password>", FTPPassword);
            sb.Append("                       <php>true</php>");
            sb.Append("                        <php_safe_mode>true</php_safe_mode>");
            sb.AppendFormat("                         <ip_address>{0}</ip_address>", _ClientIP );
            sb.Append("                     </vrt_hst>");
            sb.Append("                  </hosting>");
            sb.Append("</add>");
            sb.Append("</domain>");
            sb.Append("</packet>");

My guess would be the ftp_login / ftp_password nodes are missing but I could be wrong.

 

[dbushea]

I am having this same problem, with 8.6.0 for linux. The same packet to our windows platform does not produce an issue.

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.4.2.0">
<domain>
<add>
<result>
<status>error</status>
<errcode>2204</errcode>
<errtext>Unable to update hosting preferences. system user update is failed: Some fields are empty or contain an improper value. ('login' = 'EntAbc24') Incorrect fields: "login".</errtext>
</result>
</add>
</domain>
</packet>


Request:

<?xml version="1.0" encoding="utf-16"?>
<packet version="1.4.2.0">
  <domain>
    <add>
      <gen_setup>
        <name>EnterpriseLin21.gov</name>
        <client_id>2</client_id>
        <htype>vrt_hst</htype>
        <ip_address>***.***.***.***</ip_address>
        <status>0</status>
      </gen_setup>
      <hosting>
        <vrt_hst>
          <ftp_login>EntAbc21</ftp_login>
          <ftp_password>pass27</ftp_password>
          <ftp_quota>21474836480</ftp_quota>
          <ssl>false</ssl>
          <shell />
          <php>true</php>
          <php_isapi>false</php_isapi>
          <ssi>true</ssi>
          <ssi_html>true</ssi_html>
          <cgi>true</cgi>
          <mod_perl>true</mod_perl>
          <mod_python>true</mod_python>
          <asp>true</asp>
          <asp_dot_net>false</asp_dot_net>
          <managed_runtime_version>2.0</managed_runtime_version>
          <webstat>awstats</webstat>
          <webstat_protected>true</webstat_protected>
          <errdocs>true</errdocs>
          <wuscripts>true</wuscripts>
          <at_domains>true</at_domains>
          <sb_publishing>false</sb_publishing>
          <php_safe_mode>false</php_safe_mode>
          <iis-app-pool>true</iis-app-pool>
          <fastcgi>true</fastcgi>
          <php-version>5</php-version>
          <create-sb-subdomains>false</create-sb-subdomains>
          <ip_address>6***.***.***.***</ip_address>
        </vrt_hst>
      </hosting>
      <limits>
        <max_webapps>-1</max_webapps>
        <max_maillists>-1</max_maillists>
        <max_resp>-1</max_resp>
        <max_mg>-1</max_mg>
        <max_redir>-1</max_redir>
        <mbox_quota>-1</mbox_quota>
        <max_box>-1</max_box>
        <max_db>-1</max_db>
        <max_wu>-1</max_wu>
        <max_traffic>536870912000</max_traffic>
        <disk_space>21474836480</disk_space>
        <max_subdom>-1</max_subdom>
        <expiration>-1</expiration>
        <max_dom_aliases>-1</max_dom_aliases>
      </limits>
      <prefs>
        <www>true</www>
        <stat_ttl>36</stat_ttl>
      </prefs>
      <user>
        <enabled>true</enabled>
        <password>pass27</password>
        <cname />
        <pname />
        <phone />
        <fax />
        <email>test@123.com</email>
        <address />
        <city />
        <state />
        <pcode />
        <country>US</country>
        <multiply_login>true</multiply_login>
        <perms>
          <manage_phosting>false</manage_phosting>
          <manage_quota>false</manage_quota>
          <manage_subdomains>true</manage_subdomains>
          <manage_not_chroot_shell>false</manage_not_chroot_shell>
          <manage_dns>true</manage_dns>
          <manage_log>true</manage_log>
          <manage_crontab>true</manage_crontab>
          <manage_anonftp>true</manage_anonftp>
          <manage_webapps>false</manage_webapps>
          <manage_sh_access>false</manage_sh_access>
          <manage_maillists>true</manage_maillists>
          <manage_drweb>false</manage_drweb>
          <make_dumps>true</make_dumps>
          <site_builder>false</site_builder>
          <manage_performance>false</manage_performance>
          <manage_domain_aliases>true</manage_domain_aliases>
          <manage_iis_app_pool>false</manage_iis_app_pool>
          <dashboard>true</dashboard>
          <stdgui>true</stdgui>
          <manage_dashboard>true</manage_dashboard>
          <manage_subftp>true</manage_subftp>
          <manage_spamfilter>true</manage_spamfilter>
          <allow_local_backups>false</allow_local_backups>
          <allow_ftp_backups>false</allow_ftp_backups>
        </perms>
      </user>
    </add>
  </domain>
</packet>

 

[Amin Taheri]

Isnt the pname field required?

 

[dbushea]

It ended up being the fact that fp_username was not all lower-case.