• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problem Updating

M

mysticav

Guest
I've b
een doing update via autoinstaller, 'cause I've been having a problem since 8.4 trying to upgrade via control panel.

Now, in version 9.0.1, I get this error:

ERROR: PleskMainDBException
MySQL query failed: MySQL server has gone away

Additionally, an exception has occurred while trying to report this error: PleskMainDBException
MySQL query failed: MySQL server has gone away

0: /usr/local/psa/admin/plib/common_func.php3:168
db_query(string 'select `id`,`name`,`type`,`uri` from DashboardPreset where `id`=6')
1: /usr/local/psa/admin/plib/class.Table.php:183
Table->select()
2: /usr/local/psa/admin/plib/class.cObject.php:479
cObject->fetchAttrsFromTable_()
3: /usr/local/psa/admin/plib/dashboard/DashboardPreset.php:29
DashboardPreset->__construct(integer '6')
4: /usr/local/psa/admin/plib/common_func.php3:3115
objectMaker(string 'DashboardPreset', integer '6', boolean false, NULL null)
5: /usr/local/psa/admin/plib/common_func.php3:3124
objectMakerEx(string 'DashboardPreset', integer '6')
6: /usr/local/psa/admin/plib/user/UserAdmin.php:205
UserAdmin->getDashboardCustomPreset()
7: /usr/local/psa/admin/plib/Favorites.php:100
Favorites::renderFavoritesDropDown(boolean false)
8: /usr/local/psa/admin/plib/class.Form.php:286
Form->assign()
9: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerInstallForm.php:124
AutoInstallerInstallForm->assignComponent(object of type AutoInstallerRelease, object of type AutoInstallerComponent, boolean true, array)
10: /usr/local/psa/admin/plib/autoinstaller/AutoInstallerInstallForm.php:66
AutoInstallerInstallForm->assign(object of type AutoInstallerRelease, array, array, array, boolean false, boolean false, string '', boolean false)
11: /usr/local/psa/admin/htdocs/server/autoinstaller_install.php:132

Does anybody knows how to fix this issue ? Why it happens ?

I have the latest mysql version 5.1

PLEASE HELP
 
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