• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problem upgrading from 10.0.3 to 10.4.4

P

Paul Hallbeck

Guest
Problem upgrading from 10.3.0 to 10.4.4

Hi
I have some questions about autoinstaller

I upgraded a magento site and in the upgrade i should delete /var/cache i the site root. Now I accidentally deleted var/cache in the server root, probably not good.

When I try to upgrade my server to v 10.4.4 via the web interface I get this error.
________________________
Installation started in background
Checking whether the package dependencies are resolved.
E: Couldn't find package pp10.13.4-bootstrapper
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into log file...
Error: Installation will not continue
Not all packages were installed.
Please, contact product technical support.
_____________________________

Looks like I´m missing bootstrapper.

Now I wonder if I may use some command to correct the bootstrapper problem?
Maybe something like
wget -O - http://autoinstall.plesk.com/one-click-installer | sh

If I run a command like this will everything be deleted on my server? Or is it just upgrading any missing package?
Shall I use some other command?

My server is Debian 5.0 (Lenny) x86

// Paul
 
Last edited by a moderator:
I've run the autoinstaller and never had it "wipe" my server it just tries to update/upgrade whatever is needed as far as I could ever tell. However, maybe someone with a little more info can chime in on this one.
 
Hi Paul,

I've run the autoinstaller so many times in the last two weeks I feel like I'm an expert ;-) No it won't wipe your data, the installer will only try to update your system. If it's not successful, it will exit with an error message and leave the system at your current version - like GothicJB said.

Good luck!
 
If you don't specify a source then it will access the Parallels repositories (as fresh as can be). you only need to specify a source if you want to install from a mirror, then add

--source /path-to-your-mirror
 
Ok tried it..

After running the command I got connected and resolving autoinstall.plesk.com and a little bit else then I got the information that I have Plesk v 10.3.1 installed. And Please, use Parallels installer from web Interface or CLI.

Tried that and I still get the same answer saying.
----------------------------------------------------------
Installation started in background
Checking whether the package dependencies are resolved.
E: Couldn't find package pp10.13.4-bootstrapper
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...

---------------------- `apt-get` output ---X---
Collecting error details into log file...
Error: Installation will not continue
Not all packages were installed.
Please, contact product technical support.
----------------------------------------------------------
Any other command to force update in root?

// Paul
 
Back
Top