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Problem with email alias

LegolasTheElf

Basic Pleskian
AKA How do i can have an emai alias / redirect without retention of mail in plesk? sorry, i've put this thread also in 9.2 version forum, but obviouslu, the day after we've made the upgrade to 9.3.0 and obviuously the problem remain the same, but maybe the instrument to resolve have been changed.

as often true in computer sience, a different idea of the same word make often big problems come to the light.

long tome ago , when we haven't still started to use plesk, when we speak about an "email alias" we speak about "a thing" that do this:

1) accept emails for a "fake" email alias in a domain, for example nonexistentuser@mydomain.tld
2) make all the antivirus / antispam check over the recieved email
3) send the email checked to the "real" email address that they know, for example existentuser@otherdomain.tld

and that's all, they don't mantain nothing about that email.

at now, under plesk, email alias is something completely different, something like "a second different name for this exixtent email", so you can send email to mail1@mydomain.tld or to mail2@mydomain.tld and recieve it all into the "real" email address that is, for example, mail2@mydomain.tld. but you can't say that mail1@mydomain.tld is an alias of existentuser@otherdomain.tld ; the alias is ONLY CONNECTED to the same domain that you are configuring. useful, but isnt' what we are searching for.

so we have looked readdressing, that seems good for us, but ... we have to discover that there is a big problem with it.
what they really do is something like:
1) accept emails for a "REAL" email in the domain, for example idontwantmyemailshere@mydomain.tld
2) make all the antivirus / antispam check over the recieved email
3) send the email checked to the "wantend" email address that they know, for example iwantmyemailshere@otherdomain.tld
4) MANTAIN A COPY OF THE EMAIL ROUTED into the "original" email ( idontwantmyemailshere@mydomain.tld ) until someone goes into it and delete it.

that creates a problem with the email idontwantmyemailshere@mydomain.tld, because in a bit of time they reach its limits (the user never connect to it, because they read the emails from is desired account, iwantmyemailshere@otherdomain.tld, so they don't delete the emails), start bouncing the message that they recieve with a mail quota exceeded error, and often the users never didn't know that he is loosing emails, because they never recieve a "mail quota exceeded" message to iwantmyemailshere@otherdomain.tld.

so we have a problem here, and i'm sure that we have into plesk 9.2.3 something that we can do about this, but after a lot of research around i havent' found nothing that can help me in having something similar to my "old alias"

everyone can help me?
 
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