• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Problem with Email server

TELLO0815

Basic Pleskian
Hi all,

i have the following problem on Linux Plesk 18.0.32 (was also happen on 31)..

Some emails stuck in the Mail Queue. I tried to setup the sending modus with domain IP - but not helping.

Also I did repair for the mail, but no errors or stuff to fix.

Any idea where to look?

TELLO
 
Last edited:
What is logged to /var/log/maillog when the mail queue is processed and tries to send these mails?
 
Dec 10 12:35:51 xxxxx postfix/smtp[22818]: B5A1F6360F: host mx01.t-online.de[194.25.134.72] refused to talk to me: 554 IP=xxxxx - A problem occurred. (Ask your postmaster for help or to contact tosa@rx.t-online.de to clarify.) (BL)
Dec 10 12:35:51 xxxxx postfix/smtp[22818]: B5A1F6360F: to=<emailtosend@t-online.de>, relay=mx02.t-online.de[194.25.134.9]:25, delay=0.16, delays=0.07/0.01/0.08/0, dsn=4.0.0, status=deferred (host mx02.t-online.de[194.25.134.9] refused to talk to me: 554 IP=xxxxx - A problem occurred. (Ask your postmaster for help or to contact tosa@rx.t-online.de to clarify.) (BL))
 
Your server or part of your network is blacklisted at T-Online. You need to ask then to remove it from their blacklist. Simply write to the contact mail address mentioned in the error entry.
 
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