• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Problems after upgrade from Plesk 11.0.9 to 11.5.30

AlvaroG

New Pleskian
I have problems with my server after upgrade to to 11.5.30 Update #11, last updated at Aug 7, 2013 03:39 PM

Now apache is loading default Vhost and I can't view any domain.

Repair action return:

Code:
[root@fh shells]# /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

-- Warning: Skipping the data of table mysql.event. Specify the --events option explicitly.
 Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

 Trying to start service mysqld... mysqld (pid 12282) is running...
done
 Trying to establish test connection... connected
done
 Trying to find psa database... version is 011005030
Version is OK, no need to create psa database.
 Trying to backup MySQL database... Warning: Not dumping MySQL database 'atmail' as it doesn't exist
done
 MySQL databases are dumped to /var/lib/psa/dumps/mysql.preupgrade.11.5.30-11.5.30.20130807-162452.dump.gz
 Finishing up upgrade procedures and rerunning previously failed upgrade actions...
===> Cumulative Plesk database upgrade and repair (revertable stage) has been started.
===> Preparing Plesk database upgrade (revertable stage).

httpsd: no process killed
ERROR 1133 (42000) at line 1: Can't find any matching row in the user table
ERROR 1133 (42000) at line 1: Can't find any matching row in the user table

ERROR while trying to upgrade MySQL password format for Horde webmail user
Check the error reason(see log file: /tmp/plesk_11.5.30_repair.log), fix and try again

*****  problem report *****
ERROR while trying to upgrade MySQL password format for Horde webmail user
Check the error reason(see log file: /tmp/plesk_11.5.30_repair.log), fix and try again

Apache reconfigure returns:

Code:
[root@fh shells]# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
Execution failed.
Command: httpdmng
Arguments: Array
(
    [0] => --reconfigure-server
    [1] => -no-restart
)

Details: 2013-08-07T16:26:04+01:00 ERR (3)  [util_exec]: proc_close() failed
2013-08-07T16:26:04+01:00 ERR (3)  [util_exec]: proc_close() failed
2013-08-07T16:26:04+01:00 ERR (3)  [panel]: Apache config (13758891630.49289900) generation failed: Template_Exception: No or empty input supplied on utility's standard input stream!

file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php
line: 68
code: 0
No or empty input supplied on utility's standard input stream!

I can login into Plesk Control Panel, but I have no idea as solve the problem!

Please, can you help me?

Thanks a lot!
 
If you don't use Horde try removing or reinstalling it. Make sure after removal /etc/psa-webmail/horde/ is wiped.
 
Back
Top