psa 8.1 to 8.3 upgrade hanging on

[c001web]

hi,
I got wired case when I tried to upgrade psa from 8.1 to 8.3.
installation process just hanging at "writing upgrade history, time left 9 seconds" and stop going without any error/warning msg, I left it for about 1 hour and just stay there.

so, i have to stop the installation by stopping the process.

plesk does upgrade to 8.3, but it gives error msg says "unfinished installation or pending installation" when I try to install sitebuilder or repair psa 8.3 from add/remove application.

so, any person has this problem?

 

[ally@]

i have not faced this problem

but i think there is something wrong in Plesk database.

If Plesk db is in MySQL i would enable log on the MySQL server where Plesk database is,
add log=c:\log.txt to %plesk_dir%\MySQL\Data\my.ini, then restart Plesk SQL Server
then resume the suspended installer action and see what queries it tries to insert into Plesk db

 

[JackL]

Please create ticket to support, it is necessary to check situation on server
John S.G.