psa won't start after upgrade from 9.5.4 to 10.3.1

[sugardaddy]

I did an upgrade on a Debian server, with command line.
Everything was doing well but psa failed to start now.

I read a lot of threads here but nothing helped me.
I don't know where to start... a bit disappointed.

Thanks for your help !

 

[IgorG]

How we can help you if you have not provided any details, logs, etc? You have only phrase - "Plesk doesn't work!"
Try to find something useful in /usr/local/psa/admin/logs/panel.log and /var/log/sw-cp-server/error_log

 

[sugardaddy]

Yeah, that's what I mean by "where to start"... thanks for givin me something to search in.
Well, my panel.log is empty.
There's something in the other log file :

2011-09-13 14:35:07: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2011-09-13 14:37:41: (connections.c.299) SSL: 1 error:140780E5:SSL routines:SSL23_READ:ssl handshake failure
2011-09-13 14:49:37: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request
2011-09-13 14:49:37: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2011-09-13 14:49:43: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2011-09-13 16:44:09: (connections.c.299) SSL: 1 error:14094412:SSL routines:SSL3_READ_BYTES:sslv3 alert bad certificate
2011-09-13 16:44:09: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
2011-09-13 17:38:16: (log.c.135) server stopped
2011-09-13 17:49:43: (log.c.75) server started
2011-09-13 17:49:43: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
2011-09-13 17:49:43: (mod_fastcgi.c.1337) Dynamic spawning with max_procs > 1 is not supported; setting min_procs = max_procs
2011-09-13 17:50:30: (log.c.135) server stopped
all children busy, launch additional (total 2, limit 30)
all children busy, launch additional (total 2, limit 30)
all children busy, launch additional (total 2, limit 30)
all children busy, launch additional (total 2, limit 30)
all children busy, launch additional (total 3, limit 30)

 

[IgorG]

The next step of investigation is searching in KB articles - http://kb.odin.com
Did you try it?

 

[sugardaddy]

I found something about the sw-sso package...
http://kb.odin.com/en/112251

I have one more file : sso.socket.sh

I found that 00-sso-cpserver.conf and sso-cpserver.conf are not part of any package... sw-sso was not installed at all !!

I did it.
But... these files are not part of any package, again. And this doesn't fix my problem.

 

[sugardaddy]

And now, if I remove the package to reinstall it, it appears that there's no current version or candidate. State : is not a real package...
Weird !!!!!!!

 

[sugardaddy]

Ok now, I don't know how, psa starts... but not drwebd service
There's always an error in the sw-cp-server logs :

2011-09-14 15:29:23: (log.c.75) server started
2011-09-14 15:30:53: (connections.c.299) SSL: 1 error:1407609C:SSL routines:SSL23_GET_CLIENT_HELLO:http request

And I can't login to plesk panel. I have a 404 error on a "relay" page.

 

[sugardaddy]

Something new on the web admin when I launch it :
No SP with id=ihhl3wego6rs247fbohz4ebtxdd901gau0u

 

[sugardaddy]

Ok I disabled sso... and that makes the trick ;-)
/usr/local/psa/bin/sso --disable