Qmail no longer sends after Upgrading to 10.2

[SeanBB]

Can Anyone from Parallels reply to this soon ?

Qmail no longer sends after Upgrading to 10.2 running on a Godaddy dedicated server. Qmail is configured to forward messages to another smtp server. Each attempt to send a message results with Sorry, I couldn't find a mail exchanger or IP address. (#5.4.4) although they're no issues with DNS.

 

[SeanBB]

Resolved the problem by going to postfix.

 

[PankajL]

Had same problem too. But switching to Postfix was the quick suggestion.

After switching to Postfix I had to adjust php.ini files to not use qmail-inject anymore. So commented out sendmail_path from all php.ini files /etc/php5/apache2/php.ini and /etc/php5/cli/php.ini

; sendmail_path=/var/qmail/bin/qmail-inject

 

[Shawn M]

Hi,

I've had the same issue.

I want to keep QMAIL. What is the fix for this?

Thanks!

 

[azwalt67]

Have submitted a ticket

I've submitted a ticket to GoDaddy for my server to see if they have a work around. I've seen a few comments that Dedicated and Virtual Dedicated servers with them have this issue.

 

[Shawn M]

Hi,

Did GoDaddy give you a reply yet?

Sorry that I'm impatient!

 

[azwalt67]

Nothing yet. I've tried to go to postfix, but am having configuration issues.

 

[Shawn M]

I got this error:

Apr 9 13:16:13 server qmail: 1302369373.126487 delivery 74: failure: Sorry,_I_couldn't_find_a_mail_exchanger_or_IP_address._(#5.4.4)/

from this log
/usr/local/psa/var/log/maillog

 

[azwalt67]

I ended up reprovisioing my server and going back to 10.1.1. Everything works fine now.

 

[neoweo]

The temp fix until Plesk fixes it for me was to replace my email server with its ip address in smtproutes.

This is what I did
1. Get to the directory: cd /var/qmail/control/
2. Backup your file: mv smtproutes smtproutes.bak
3. Edit the file I with the editor you use, mine is nano: nano smtproutes
4. Look at what your mailserver is: :Something.mailserver.here
4. Find its ip address and replace it this is a sample not a real ip address, mine had a colon in front it: :55.555.55.5555
5. Save the smtproutes file
6. Restart your dns server
7. Restart your qmail server

hope it helps

 

[PTS]

What is the status of this fix? I also have a dedicated server with GoDaddy. All external outgoing mail is coming back with that #5.4.4 error.

neoweo's temp fix did the trick but I'm guessing Parallels and GoDaddy should be talking to each other about this one and let us know what the proper fix is.