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Issue Qmail queue 20gb

GUI > Tools & Settings > Mail > Mail Server Settings > Tab "Mail Queue"
will give you details on the messages in the queue so that you can either delete them selectively or altogether.
 
That is the thing, the emails are not there. I usually use a postfix command to delete queues : "postqueue -p | grep "name@mail.pt" | awk '{print $1}' | postsuper -d -" .

qmail-qstat shows
"messages in queue: 374658
messages in queue but not yet preprocessed: 374728"

I would like to clean this and avoid it getting full again. I have a friend with the same issue for some reason.
 
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