• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

receiving email troubleshooting

A

audes

Guest
Hello,
I have plesk 9_5_4 on CentOS.
I have a problem with email / can’t receive any email
I have been trying to find the solution for a long time and search all over the web.
I could’nt find any issue.
The mail account has been created throught plesk panel
All services are running.

AND I get this error in maillog :
Jun 17 12:50:04 ks3095337 qmail: 1308307804.968549 end msg 55542007
Jun 17 12:50:40 ks3095337 pop3d: Connection, ip=[86.214.210.193]
Jun 17 12:50:40 ks3095337 pop3d: LOGIN: DEBUG: ip=[86.214.210.193], command=AUTH
Jun 17 12:50:40 ks3095337 pop3d: LOGIN: DEBUG: ip=[86.214.210.193], command=USER
Jun 17 12:50:40 ks3095337 pop3d: LOGIN: DEBUG: ip=[86.214.210.193], command=PASS
Jun 17 12:50:40 ks3095337 pop3d: LOGIN: DEBUG: ip=[86.214.210.193], username=myemail
Jun 17 12:50:40 ks3095337 pop3d: LOGIN: DEBUG: ip=[86.214.210.193], password=mypassword
Jun 17 12:50:40 ks3095337 pop3d: auth_psa: starting client module
Jun 17 12:50:40 ks3095337 pop3d: IMAP connect from @ [86.214.210.193]DEBUG: auth_psa: REJECT
Jun 17 12:50:45 ks3095337 pop3d: LOGIN FAILED, ip=[86.214.210.193]


I have done
/usr/local/psa/admin/sbin/mchk --with-spam

In /etc/xinetd.d/smtp_psa I have added
env =SMTPAUTH=1

restarted qmail and courier-imap

when I telnet 110 :
[root@ks3095337 xinetd.d]# telnet localhost 110
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
+OK Hello there. <20252.1308307671@localhost.localdomain>
user myemail
+OK Password required.
pass mypassword
-ERR Login failed.

I also tried to reinstall component…but nothing

I someone has any idea, it would be great.

Thanks a lot !!!
 
This doesnt really solve your problem, but have you tried using postfix instead?
its much better...
 
Back
Top