[report] Pleskbackup & restore ignoring vhost.conf-files

[Sanderv]

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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel 10.4.4 Update #5
CentOS 6.0 Linux 2.6.32-131.17.1.el6.x86_64

PROBLEM DESCRIPTION AND STEPS TO REPRODUCE
The vhost.conf files are not being backed up/restored using the pleskbackup and pleskrestore utilities.

ACTUAL RESULT
There is no vhost.conf when restoring a backup.

EXPECTED RESULT
I expect the vhost.conf to be restored.

ANY ADDITIONAL INFORMATION
The vhost.conf files are included in the dump when manually extracting them.
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[IgorG]

Thank you for report. Service Team already working on it. I will inform you with results as soon as I receive them.

 

[Sanderv]

This is still an issue for me. I've installed MU#7(http://kb.parallels.com/en/113008) which states the following:
[-] The vhost.conf files are not being backed up/restored using the pleskbackup and pleskrestore utilities

The logs of the backup manager show quite some errors regarding permissions. I'm restoring a backup as root user(not as a regular user with sudo).

Error message:
tar: conf/vhost.conf: Cannot open: Permission denied

There are also a lot of similar messages regarding the entire statistics directory and httpsdocs directory(even though this are all default files, which doesn't matter as noone is using https).

Same issue for subdomains:
tar: subdomains/demo/conf: Cannot mkdir: Permission denied
tar: subdomains/demo/conf/vhost.conf: Cannot open: No such file or directory

When manually extracting the backup made, I do find the vhost.conf files. They are owned by the root user with world readable rights.
-rw-r--r-- 1 root root 266 Dec 11 2009 vhost.conf

Also the directory/files it says that do not exist, do exist.

There are also some files with the exact same owner/rights, which are being restores succesfully(some files in the httpdocs directory).

 

[IgorG]

Thank you, I have updated request with these new details. I hope it will be fixed soon.

 

[freaky@]

This issue still exists. Not to mention it's very confusing. I migrated from 9.5 (ubuntu 8.04) to 11.0.9 (ubuntu 12.04) by 'bing bang' as I call it (pleskbackup the old, pleskrestore on the new with all old IP addresses on it - old one turned off).

First off all there's config files that are no longer used all over the place (vhost.conf files for sub domains that should have been moved from /var/www/vhosts/main.com/subdomains/sub/conf/vhost.conf -> /var/www/vhosts/sub.main.com/conf/vhost.conf but did not, and http.include's that are no longer used, etc.).

Secondly all sub domain configuration has moved from /var/www/vhosts/main.com/conf/http.include (<- this used to include main + sub domains) and /var/www/vhosts/main.com/subdomains/sub/conf/vhost.conf which both should now be under /var/www/vhosts/sub.main.com/conf/ . The part where the documentroot is still /var/www/vhosts/main.com/subdomains/sub/httpdocs is not confusing at all either btw.

Please fix this:
1) Delete old config files - they're nothing but confusing
2) Move vhost.conf files to appropiate location for subdomains - this doesn't happen now and caused them to fallover
3) More a wish from me and probably won't happen: stop the **** with the /var/www/vhosts/sub.main.com containing the config, logs, etc. but web documents still under /var/www/vhosts/main.com/subdomains/sub/httpdocs . It doesn't make things transparency at all.

Whilst on it - would also like to see subdomains and aliases below their 'main' domain. Now each one shows up individually which really clutters the inferface IMHO and makes things a lot less transparent.