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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Roundcube empty page

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GNaglik

New Pleskian
Hello,

i have fresh installed Ubuntu Server 12.04 LTS with Plesk Panel 11.5.30 update #32.
Now i want use Roundcube as Webmailclient, but i have only a white empty page.

Reinstall don't resolve this issues. In Folder /var/log/plesk-roundcube/ are no File with error log. Folder is empty.

When i switch zu Horde Webmailclient it works. Switch back zu roundcube -> empty page.

i need your help.
 
I have enabled display error but no output.
Try changed php config from cgi to fastcgi and Apache. Roundcube don't works.

No Errors displayed.

And now ??
 
Contact Support Team if you can't find something useful for troubleshooting. Experienced supporters will check and fix this issue directly on your server.
 
Thank you.
Rundcube has not connected to SQL. And Output no Errors.

I have resolved this errors. I have 2 Server with Plesk Panel 11.x and compared the 2 files db.inc.php and main.inc.php.
In db.inc.php was 2 errors entry has differents an MySQL Password from User "roundcubemail" was false, despite repeated reinstalling.

And the Group was not roundcube_sysgroup but root.

Now it works.
 
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