• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Server backup are empty

Henry C. Lavau

New Pleskian
Hi,
My Plesk:
Plesk Obsidian Web Pro Edition
Version 18.0.21 Update #5

Disk size:
root@xxx:~# df /tmp -h
Filesystem Size Used Avail Use% Mounted on
/dev/sda1 79G 36G 40G 47% /

When I ask for Download from the Backup Manager, I have
Backup size 3.60 GB (this addition) + 153 MB (previous additions) + 7.59 GB (initial backup) = 11.3 GB

I just get on my computer is a .xml.tar file of 1.53 Kb containing just a directory of size 0

How can I donwload a full server backup?
 
Back
Top