• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Server Database Error

B

Ben Yates

New Pleskian
Hi
I'm depserately looking for some help from a Plesk expert please.
I have a Plesk VPS that went down yesterday and I can't log into it. None of the websites on the server that use a database are working, and people are ringing me demanding answers.
The hosting company have been really unhelpful, I've had two brief replies to my support ticket, one of which just said he didn't know how to help, but no guidance or help working out what to do next.
Emails are still working, as is FTP and all the files are still on the server, it's just the database side of things that's broken.
The error I get when trying to login is:
ERROR: Zend_Db_Statement_Exception: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'psa.sessions' doesn't exist (Pdo.php:234)
It's beyond my IT knowledge so I'm really looking for somebody to help fix this. I'm happy to pay for the service.
Thank you.
 
Thank you. I don't really have the skill to carry out those suggestions. I am looking for someone to help me with this. Happy to pay for the assistance. The company who host my VPS have just said that they can't help me.
 
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