• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Server Keeps Crashing

M

myplanet

Guest
Hello,

I'm having a problem with a server running Plesk 8. Every 6 - 12 hours it seems to be crashing.... all services stop although I can ping the IP address. Reboot and everything comes back up.

Looked in Plesk yesterday, only half the memory was being used and the swap usage was VERY high. But my hosting provider checked the memory and said it was fine.

My hosting provider will be performing a hardware diagnostic tomorrow morning, but I'd like to do some troubleshooting on my end to check for software issues.

Where do I begin. I'm a bit of a newbie. I'd guess I'm supposed to check the server logs... but where?

ps - I'm comfortable logging in with SSH, using nano, etc. if that helps.

Cheers. Jason
 
I see quite a few attempts from IP address to login as root (failed attempts). They are clustered around the time the server is crashing. So maybe that's the problem.

Hosting provider is adding a script designed to limit attempts to x3. We'll see if that helps.

Thanks!
 
I'm not sure what OS you have, but try this. Go to /etc/ssh/sshd_conf and look for the line

#PermitRootLogin yes

And change it to (don't gorget to uncomment):

PermitRootLogin no

This will prevent ANY root logins from SSH
 
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