Service httpd failed to gracefully restart

[ricflomag]

Trying to configure a subdomain to add some open_basedir paths to the default
one. I found this post to be useful to me:
http://www.gadberry.com/aaron/2006/02/09/plesk_vhost/

So I wrote a vhost.conf:

<Directory /var/www/vhosts/<mydomain>/subdomains/egroupware/httpsdocs>
php_admin_value open_basedir
"/var/www/vhosts/<mydomain>/subdomains/egroupware/httpsdocs:/var/www/vhosts/<mydomain>/subdomains/egroupware/files:/var/www/vhosts/<mydomain>/subdomains/egroupware/backup:/tmp"
</Directory>

and saved it in
/var/www/vhosts/<mydomain>/subdomains/egroupware/conf/

But when I ran:
/usr/local/psa/admin/sbin/websrvmng -v -a

the answer was:
websrvmng: Service /etc/init.d/httpd failed to gracefully restart
websrvmng: Service /etc/init.d/httpd failed to gracefully restart
(yes, twice)

So I tried to restart apache from Plesk, and it eventually stopped, but did not
restart (i didn't copy the error message). So i removed my vhost.conf file,
tried again to restart apache from plesk, without success.

So i followed this advice:
http://forum.swsoft.com/showthread.php?threadid=23865

and rebooted the server. Hopefully it worked (It's a production server, I would
try not to interrupt the service). But i still can't get my vhost.conf to work,
i still get the "failed to gracefully restart" error.

The server runs Fedora Core 4, with Plesk 8.1.

Thanks to anyone who could help !

-----
processes:
# ps aux | grep http
root 2228 0.0 1.0 36016 5572 ? Ss 13:04 0:00 /usr/local/psa/admin/bin/httpsd
psaadm 2232 0.0 4.1 42228 21436 ? S 13:04 0:08 /usr/local/psa/admin/bin/httpsd
psaadm 2249 0.0 5.1 42476 26384 ? S 13:05 0:08 /usr/local/psa/admin/bin/httpsd
root 2939 0.0 3.1 32716 16224 ? Ss 13:09 0:00 /usr/sbin/httpd -k graceful
root 2940 0.0 1.6 20964 8656 ? S 13:09 0:00 /usr/sbin/httpd -k graceful
apache 2941 0.1 5.4 43540 28000 ? S 13:09 0:11 /usr/sbin/httpd -k graceful
apache 2942 0.0 5.3 43296 27628 ? S 13:09 0:09 /usr/sbin/httpd -k graceful
apache 2943 0.1 5.3 42972 27520 ? S 13:09 0:11 /usr/sbin/httpd -k graceful
apache 2944 0.0 5.3 42656 27228 ? S 13:09 0:06 /usr/sbin/httpd -k graceful
apache 2945 0.0 5.4 43632 28004 ? S 13:09 0:07 /usr/sbin/httpd -k graceful
apache 2946 0.0 5.5 43956 28544 ? S 13:09 0:07 /usr/sbin/httpd -k graceful
apache 2947 0.1 5.5 43788 28376 ? S 13:09 0:12 /usr/sbin/httpd -k graceful
apache 2948 0.0 4.9 41036 25464 ? S 13:09 0:08 /usr/sbin/httpd -k graceful
apache 2988 0.0 5.3 43000 27468 ? S 13:09 0:07 /usr/sbin/httpd -k graceful
apache 3293 0.0 5.3 43100 27544 ? S 13:18 0:09 /usr/sbin/httpd -k graceful
apache 4047 0.0 5.3 43040 27364 ? S 13:38 0:07 /usr/sbin/httpd -k graceful
apache 4049 0.0 5.3 43184 27516 ? S 13:38 0:06 /usr/sbin/httpd -k graceful
apache 4050 0.0 4.8 40692 25020 ? S 13:38 0:04 /usr/sbin/httpd -k graceful
root 8765 0.0 0.1 3784 760 pts/0 S+ 16:11 0:00 grep http
-----------------------------
log files attached, generated after reboot and last attempt to gracefully
restart apache:
-----------------------------
#cat /usr/local/psa/admin/logs/httpsd_error_log

[Mon Jan 22 13:03:44 2007] [notice] caught SIGTERM, shutting down
Processing config directory: /usr/local/psa/admin/conf/httpsd.*.include
[Mon Jan 22 13:04:55 2007] [notice] Apache/1.3.33 (Unix) mod_ssl/2.8.22 OpenSSL/0.9.7f PHP/5.0.5 configured -- resuming normal operations
[Mon Jan 22 13:04:55 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
Checking for installed system packages...done.
Download file products.inf3: Error while parse products info: Curl download failed: Couldn't resolve host 'autoinstall.plesk.com' Can't download http://autoinstall.plesk.com/products.inf3
Fallback to old products info config
Download file versions.inf3: websrvmng: Service /etc/init.d/httpd failed to start
ERROR: Curl download failed: Couldn't resolve host 'autoinstall.plesk.com' Can't download http://autoinstall.plesk.com/versions.inf3
websrvmng: Service /etc/init.d/httpd failed to start
Checking for installed system packages...done.
Download file products.inf3: [Mon Jan 22 13:28:18 2007] [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] (System error follows)
[Mon Jan 22 13:28:18 2007] [error] System: Connection reset by peer (errno: 104)
[Mon Jan 22 13:28:18 2007] [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] (System error follows)
[Mon Jan 22 13:28:18 2007] [error] System: Connection reset by peer (errno: 104)
[Mon Jan 22 13:28:18 2007] [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] (System error follows)
[Mon Jan 22 13:28:18 2007] [error] System: Connection reset by peer (errno: 104)
[Mon Jan 22 13:28:18 2007] [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] (System error follows)
[Mon Jan 22 13:28:18 2007] [error] System: Connection reset by peer (errno: 104)
[Mon Jan 22 13:28:27 2007] [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] (System error follows)
[Mon Jan 22 13:28:27 2007] [error] System: Connection reset by peer (errno: 104)
Error while parse products info: Curl download failed: Couldn't resolve host 'autoinstall.plesk.com' Can't download http://autoinstall.plesk.com/products.inf3
Fallback to old products info config
Download file versions.inf3: ERROR: Curl download failed: Couldn't resolve host 'autoinstall.plesk.com' Can't download http://autoinstall.plesk.com/versions.inf3
[Mon Jan 22 13:30:02 2007] [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] (System error follows)
[Mon Jan 22 13:30:02 2007] [error] System: Connection reset by peer (errno: 104)

----------------------------------
# cat /var/log/httpd/error_log

[Mon Jan 22 13:00:59 2007] [notice] caught SIGTERM, shutting down
[Mon Jan 22 13:09:20 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
No worker file and no worker options in httpd.conf \nuse JkWorkerFile to set workers\n
[Mon Jan 22 13:09:21 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Mon Jan 22 13:09:21 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Mon Jan 22 13:09:21 2007] [notice] Digest: generating secret for digest authentication ...
[Mon Jan 22 13:09:21 2007] [notice] Digest: done
[Mon Jan 22 13:09:21 2007] [notice] LDAP: Built with OpenLDAP LDAP SDK
[Mon Jan 22 13:09:21 2007] [notice] LDAP: SSL support unavailable
No worker file and no worker options in httpd.conf \nuse JkWorkerFile to set workers\n
[Mon Jan 22 13:09:22 2007] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Mon Jan 22 13:09:22 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Mon Jan 22 13:09:22 2007] [warn] RSA server certificate CommonName (CN) `plesk' does NOT match server name!?
[Mon Jan 22 13:09:22 2007] [notice] Apache/2.0.54 (Fedora) configured -- resuming normal operations

 

[Dmitry Frantsev]

First of all review this article http://faq.swsoft.com/article_41_432_en.html
and try to change your rule according to it.
Also, I can see that in the rule you are using httpsdocs directory, so this it should be placed not into vhost.conf file but into vhost_ssl.conf.
Hope this information will be helpful.

 

[ricflomag]

Thank you for your reply. I finally managed to fix the problem. my "php_admin_value open_basedir" line in vhost.conf was pretty long, and the editor i use (nano), wrapped the line. But it eventually inserted a line-break! This made the file erroneous to apache, it could not parse it and threw the "failed to gracefully restart" error.

I can confirm also that to configure an https *subdomain*, the right file is indeed <domainname>/subdomains/<subdomainname>/conf/vhost.conf and not vhost_ssl.conf, which is ignored.

Regards.