• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Question Site Import -> Email import not available for subdomains?

pepebe

New Pleskian
Hi, first post so I hope I didn't miss a post that answers my question and the question isn't too embarrassing (first impressions...).

As far as I can see, the Import Email Button is never displayed on subdomain accounts.

Is this caused by a misconfiguration, intentional behaviour or some kind of bug?


example.de
1626520594503.png
the "primary" domain has an "E-Mail-Import" button button

subdomain of example.de
1626520548753.png
The subdomain doesn't have it.

Both domains have mail enabled and both of them have several email accounts.

This happens on all subdomains added to this instance of plesk.

Thanks for your support,

Patrick

My Environment:
--------------------
Server : Ubuntu 18.04.5 LTS
PLESK: Plesk Obsidian 18.0.36
 
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