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SiteBuilder 3.0.2 - Pages get overwritten during editing

M

mattp

Guest
This is a bug that doesn't always occur. Here are the steps that sometimes cause it -

  1. Edit a page
  2. While the page is dirty, select another page from "Site Map"
    on the left
  3. When it asks if you want to save changes, click "Yes"
    [/list=1]

    Sometimes this results in the page you were editing in step 1 being completely replaced by the page you clicked on in step 2.

    e.g. If you are editing a page called "About Us", and you click on the "Our Services" page in the site map, you sometimes end up with 2 pages called "Our Services" one where it is supposed to be, and the other where the "About Us" page originally was.
 
I've had the same issue several times, but I could never figure out the exact steps that caused it. Have you figured out any solution yet?
 
No, but I've lodged a support ticket. The last contact I had was on the 25-Jan-2007, when they said -

Dear Sir/Madam,

Your ticket has been escalated to our second line support engineers for closer investigation. They will keep you updated.

...
Click to expand...

I'll keep this thread updated with any updates I get.

Matt.
 
I've been having the same problems as mentioned here and in the other thread so I filled out the Server Support Online Form twice now since early this month and haven't received any reply.

I used the support link in my sitebuilder installation and also used the email address I purchased it from so I'm not sure why I haven't received any response or files so I can upgrade my installation to correct these problems.
 
I've put in 3 support tickets regarding this since January and haven't receive any response and still have the bugs, which the clients are complaining about.

What can I do to get the fixes?

Chris
 
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