smtp banner

[elusiven]

Hi

I've got a domain name let's say, www.example.com and I've updated the A server to the IP of my VPS Server, and MX record to mail.myvpsserver.com. I have waited a couple of hours, and I still can't connect to my mailbox, would that mean i need to wait for it to update?

But when i check it on mxtoolbox, apparently i'm having the smtp banner issue and I don't know what exactly it is.

220 vps197101.ovh.net ESMTP Postfix (Ubuntu)
Test Result

SMTP Banner Check Reverse DNS does not match SMTP Banner
SMTP Reverse DNS Mismatch OK - 149.202.57.59 resolves to 59.ip-149-202-57.eu
SMTP Valid Hostname OK - Reverse DNS is a valid Hostname
SMTP TLS OK - Supports TLS.
SMTP Connection Time 0.875 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
SMTP Transaction Time 3.141 seconds - Good on Transaction Time
Session Transcript:
Connecting to 149.202.57.59

220 vps197101.ovh.net ESMTP Postfix (Ubuntu) [750 ms]
EHLO PWS3.mxtoolbox.com
250-vps197101.ovh.net
250-PIPELINING
250-SIZE 10240000
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN [719 ms]
MAIL FROM:<supertool@mxtoolbox.com>
250 2.1.0 Ok [719 ms]
RCPT TO:<test@example.com>
454 4.7.1 <test@example.com>: Relay access denied [719 ms]

PWS3v2 4828ms

 

[360webfirm]

I have been having this issue since I started to use Plesk and the VPS hosting. I just cannot get this to work or find the answer I need to fix this.

 

[IgorG]

https://talk.plesk.com/threads/reverse-dns-does-not-match-smtp-banner.335049/