Some fields are empty or contain an improper value. ('login' = '')

[IsolatePy]

Hello
I have problem with my windows plesk
when i login show me a page to fill administrator detail
but when i complete it this error apear

Error: Unable to update administrator information:Some fields are empty or contain an improper value. ('login' = '')

please help !

 

[IgorG]

It is caused by psa database inconsistency. I suggest you contact Support Team. They will fix it directly on your server.

 

[IsolatePy]

It is caused by psa database inconsistency. I suggest you contact Support Team. They will fix it directly on your server.

how can i contact support team ?

 

[IgorG]

Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.

 

[IsolatePy]

Please create a ticket to support at https://odin.com/hcap/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://odin.com/hcap/support/buy-support/. Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.

i want to check psa but this error occur
C:\>"%plesk_bin%\php.exe" -dauto_prepend_file="" check_db_integrity-beta.php
Could not open input file: check_db_integrity-beta.php

 

[IgorG]

But have you download this file check_db_integrity-beta.php? Where?

 

[IsolatePy]

yes and i paste it on plesk-bin

 

[IsolatePy]

yes and i paste it on plesk-bin

But have you download this file check_db_integrity-beta.php? Where?

yes and i paste it on plesk-bin

 

[IgorG]

yes and i paste it on plesk-bin

In this case specify full path to this file. Just "check_db_integrity-beta.php" is not enough.

 

[IsolatePy]

In this case specify full path to this file. Just "check_db_integrity-beta.php" is not enough.

So what can i do now ? its important and on this server we have many host !

 

[IgorG]

As I already suggested - contact Support Team.

 

[IsolatePy]

As I already suggested - contact Support Team.

Hey the plesk upgrade is almost complete and all component were installed , but i still have problem on this page !