• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

SSL domain name mismatch

DavidBWieler

New Pleskian
Hey guys, need a hand here please.
I purchased a quick SSL from GoDaddy, but I'm having problems with it.
I've installed in correctly, and it works great on every browser except IE.
In IE, I get a:

Server Certificate Verification Failed
The following error has occured: "Common name mismatch 'Parallels Panel' != 'domain.com', self signed certificate (depth = 0)"

I've installed the cert under the domain, so it's specific to that domain, but it looks like it's trying to load the default cert that comes with the panel. I've since deleted that one, but it doesn't ever resolve when using IE.

There are a few other domains being hosted one the same server. Does that have anything to do with it?
Why would it work in everything except IE?
 
It is a strange issue...

It seems you have purchased a self-signed certificate or you have an old certificate installed in IE for that domain.

Did you try to delete the SSL Cache? (Go to Internet Options, Content, Delete SSL Cache)

Could you provide the domain name?
 
@DavidBWieler

I'm with Go Daddy and came across your post.

Have you been able to resolve your SSL concerns? If not I would be more than happy to look into this further. Please feel free to reply or send me a private message.
 
Back
Top