Issue Stats work on some domains but not others

[Pantek]

Onyx on Ubuntu. For some domains, the stats work just fine. For others, when I visit the stats page such as https://domain.com/plesk-stat/webstat/, I get

Unable to open plesk-stat/webstat/index.html

I've compared the directory structure, ownership and permissions on domains for which stats work to those where it does not and I can find no differences. Any ideas?

 

[IgorG]

Do you have something suspicious in the output of the following command for affected domain:

# /usr/local/psa/admin/sbin/web_statistic_executor --calculate-domain domain.com

 

[Pantek]

Hi - nothing that looks strange to me:


# /usr/local/psa/admin/sbin/web_statistic_executor --calculate-domain domain.com Starting...
Executing logs preparation...

-----[ domain.com
Webstat: awstats
Executing awstats...
Processing the log /var/www/vhosts/system/domain.com/logs/access_log.webstat

/usr/lib/cgi-bin/awstats.pl -update -configdir=/opt/psa/etc/awstats -config=domain.com-http -LogFile=/var/www/vhosts/system/domain.com/logs/access_log.webstat
Stat_ttl for the domain is 3.
Processing the log /var/www/vhosts/system/domain.com/logs/access_ssl_log.webstat

/usr/lib/cgi-bin/awstats.pl -update -configdir=/opt/psa/etc/awstats -config=domain.com-https -LogFile=/var/www/vhosts/system/domain.com/logs/access_ssl_log.webstat
Stat_ttl for the domain is 3.
Skip log `proxy_access_log' because it has parent `access_log'
Skip log `proxy_access_ssl_log' because it has parent `access_ssl_log'
Skip log/var/www/vhosts/system/domain.com/logs/xferlog.webstat because it is empty or does not exist
Skip log/var/www/vhosts/system/domain.com/logs/xferlog_regular.webstat because it is empty or does not exist
Finished.

 

[Bitpalast]

I've compared the directory structure, ownership and permissions on domains for which stats work to those where it does not and I can find no differences. Any ideas?

Do you have rewrite rules in Nginx or Apache (.htaccess) that could affect subdirectories to the domain?

 

[Pantek]

Doesn't look like it. The domain's htaccess has only

AddType text/html .shtml .html .htm
AddHandler server-parsed .shtml .html .htm
ErrorDocument 400 http://www.domain.com/errorpages/errorpage.html
ErrorDocument 401 /errorpage.html
ErrorDocument 403 http://www.domain.com/errorpages/errorpage.html
ErrorDocument 404 http://www.domain.com/errorpages/errorpage.html
ErrorDocument 500 http://www.domain.com/errorpages/errorpage.html

 

[solucionesuno]

same problem here.

 /usr/local/psa/admin/sbin/web_statistic_executor --calculate-domain arrufat-si.com
Starting...
Executing logs preparation...

-----[ arrufat-si.com
Webstat: awstats
Executing awstats...
Processing the log /var/www/vhosts/system/arrufat-si.com/logs/access_log.webstat

/var/www/cgi-bin/awstats/awstats.pl -update -configdir=/usr/local/psa/etc/awstats -config=arrufat-si.com-http -LogFile=/var/www/vhosts/system/arrufat-si.com/logs/access_log.webstat
Execution of /var/www/cgi-bin/awstats/awstats.pl -update -configdir=/usr/local/psa/etc/awstats -config=arrufat-si.com-http -LogFile=/var/www/vhosts/system/arrufat-si.com/logs/access_log.webstat failed with return code 1.
Stdout is
forkExecvPipes: execv() failed: No such file or directory

System error 2: No such file or directory
Stderr is
forkExecvPipes: execv() failed: No such file or directory

System error 2: No such file or directory

The log will not be truncated because of errors above: /var/www/vhosts/system/arrufat-si.com/logs/access_log.webstat
Stat_ttl for the domain is 12.
sh: /usr/share/awstats/awstats_buildstaticpages.pl: No existe el fichero o el directorio
popen_exec: command failed code: 127 , error: none

System error 2: No such file or directory
popen_exec: command failed code: 127 , error: none

System error 2: No such file or directory
Error: Unable to execute /usr/share/awstats/awstats_buildstaticpages.pl -awstatsprog=/var/www/cgi-bin/awstats/awstats.pl -configdir=/usr/local/psa/etc/awstats -config=arrufat-si.com-http -dir=/var/www/vhosts/system/arrufat-si.com/statistics//webstat/current
Processing the log /var/www/vhosts/system/arrufat-si.com/logs/access_ssl_log.webstat

/var/www/cgi-bin/awstats/awstats.pl -update -configdir=/usr/local/psa/etc/awstats -config=arrufat-si.com-https -LogFile=/var/www/vhosts/system/arrufat-si.com/logs/access_ssl_log.webstat
Execution of /var/www/cgi-bin/awstats/awstats.pl -update -configdir=/usr/local/psa/etc/awstats -config=arrufat-si.com-https -LogFile=/var/www/vhosts/system/arrufat-si.com/logs/access_ssl_log.webstat failed with return code 1.
Stdout is
forkExecvPipes: execv() failed: No such file or directory

System error 2: No such file or directory
Stderr is
forkExecvPipes: execv() failed: No such file or directory

System error 2: No such file or directory

The log will not be truncated because of errors above: /var/www/vhosts/system/arrufat-si.com/logs/access_ssl_log.webstat
Stat_ttl for the domain is 12.
sh: /usr/share/awstats/awstats_buildstaticpages.pl: No existe el fichero o el directorio
popen_exec: command failed code: 127 , error: none

System error 2: No such file or directory
popen_exec: command failed code: 127 , error: none

System error 2: No such file or directory
Error: Unable to execute /usr/share/awstats/awstats_buildstaticpages.pl -awstatsprog=/var/www/cgi-bin/awstats/awstats.pl -configdir=/usr/local/psa/etc/awstats -config=arrufat-si.com-https -dir=/var/www/vhosts/system/arrufat-si.com/statistics//webstat-ssl/current
Skip log `proxy_access_log' because it has parent `access_log'
Skip log `proxy_access_ssl_log' because it has parent `access_ssl_log'
Skip log/var/www/vhosts/system/arrufat-si.com/logs/xferlog.webstat because it is empty or does not exist
Skip log/var/www/vhosts/system/arrufat-si.com/logs/xferlog_regular.webstat because it is empty or does not exist
Finished.

 

[solucionesuno]

AWStats web statistics page is not available: 404 Not Found

este articulo me ha ayudado con mi error. Gracias.