Subdomains aren't resolveable

[PlymWS]

I have added a domain and a subdomain through the Plesk 8.0.1 control panel.

If I goto http://domain.com the Plesk default page shows up fine.
If I goto http://sub.domain.com I get an error saying the page isn't able to be displayed.

I have restarted the Apache2 server but this didn't help me.

Any ideas ?

 

[phoenixisp]

Sounds like a DNS problem. How do you have the domain's DNS set up.

 

[PlymWS]

I have a standard install of 8.0.1. All I have dont is entered the domain name in the control panel then added a subdomain.

The domain works fine, but the subdomain doesn't work.

 

[phoenixisp]

You have to enter an "A" record for the subdomain in the domain's DNS.

 

[PlymWS]

An A record was automatically created by Plesk when I added the subdomain.

 

[PlymWS]

OK, now the main domain isn't resolveable. It says there is no index page but the default one is there.

All DNS records are set as default.

I'm not giving this program much longer before I delete it from my server.

 

[breun]

Sounds like either 1) the domain is not registered on your nameservers but somewhere else, so the A record for the subdomain will need to be added there instead or 2) you'll just have to be patient, as the distributed nature of the DNS system causes updates to not be instant for everybody in the world.

 

[PlymWS]

I chmod'd the vhosts directory (chmod -R 777 vhosts) and the domains are all now resolveable. Strange that Plesk makes the directoryies but doesn't make them accessible.

 

[breun]

That sounds totally weird... The vhosts dir (and all dirs underneath) on all my servers is just plain 755. Whether subdomains are resolvable depends on the DNS server, *not* on directory permissions of the vhosts dir.

 

[willlangford]

probably just weird timing. im having problems with domains not resolving. can anyone help me with this?

 

[pdreissen]

@PlymWs and others with troubles:

Please output the results of this command:

cat /etc/group |grep psaserv

 

[willlangford]

[root@badass ~]# cat /etc/group |grep psaserv
psaserv:x:2523:apache,psaftp,psaadm

 

[pdreissen]

Originally posted by willlangford
[root@badass ~]# cat /etc/group |grep psaserv
psaserv:x:2523:apache,psaftp,psaadm

Then you are having other problems. Please PM me the domain you are having trouble with please, then i can have a look !