Subscription synchronization doesn't stop

[domenik]

Hi

I just changed some PHP Settings for one of my Subscriptions and saved it to sync it with all my customers.

But the sync process doesn't stop?? What should I do? Sync runs for alsmost 2 hours. I even tried to reboot the server and no change...

How to fix this issue??

Screenshot: http://droplr.c1d.me/1f0GS/tUjAfuek

 

[IgorG]

Try to troubleshoot it with help of logs investigation - http://kb.odin.com/en/111283

 

[zepelin57]

Hi

I have the same problem, impossible to stop sync, and the link above did not help me! What to do ?

Best Regards

 

[UFHH01]

Hi zepelin57,

IgorG suggested the above KB - link, because a screenshot doesn't really investigate your issue/problem, that's why he pointed out, that log - file - investigations should be done and if you experience problems, pls. post relevant log - file - entries, so that people willing to help you, can assist you.


Sometimes, it is as well a good idea to change the log - level, to get more informations in psa - log - files:

How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article 120 101 )​

 

[zepelin57]

I discovered Plesk and I do not know yet all functions.

I bypassed the problem by creating new pack and transferring accounts. Then I deleted the defective packs.

But I'm not sure that the problem will not be repeated next time.

Thanks for your advices.