Thawte Certificate and Root CA for Control Panel

[chuck.boyer]

We have purchased a Thawte certificate for the control panel interface and I have uploaded it. I'm now trying to set the appropriate CA Certificate. When I select the cer file for either the Thawte SSL Domain CA.cer or the ThawteServerCA.cer I get an error message from Plesk.

When I copy the text of ThawteServerCA.txt into the text box and send the text, it uploads okay, but in the certificates list the A icon has a star. Also, when i bring up the control panel i get prompted to accept the certificate and Thawte is not included in the certificate chain.

Am I doing something wrong? Is there anyone else out there having the same problem?

Thanks
Chuck.

 

[DigitalEmotions]

I have this problem with a Comodo certificate. Has ANYONE out there actually got a certificate working on the control panel interface without the security alert popping up?

I was communicating to Plesk support trying to solve the problem.. but as the day went on i got responses from 3 different support people, and the last had absolutely no clue.

 

[eilko]

search and you will find
http://forum.plesk.com/showthread.php?s=&threadid=12396&highlight=root+chain

 

[DigitalEmotions]

I read that thread and tried those changes, but had no success.

Did you follow those instructions and successfuly have it working on a windows server?

 

[DigitalEmotions]

Sorted it out. Thanks Eilko