• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Tomcat error during Backup Recovery

Boris Panno

Boris Panno

New Pleskian
Hi all, I've an error message when I try to recovery an Incremental backup on Plesk 12.5.30 installed on Ubuntu 14.04 server.
The message is: Execution of /opt/psa/admin/plib/api-cli/tomcat.php --update-service emmesteel.com -status domadm -ignore-nonexistent-options failed with return code 1. Stderr is Not supported by the license key
I tried to follow this Plesk official Thread without success: https://kb.plesk.com/en/122764
It's possible to resolve the problem installing Tomcat? Is it dangerous for Plesk Installation?
This site was correctly migrated from another server with the same Plesk Version (12.5.30 updated form 10.4.4) on CentOS 6.5.
Thanks in advance for any information you can give me.

Boris
 
Hi Boris Panno,

you can install / uninstall Tomcat at any time, without any risk to your Plesk Installation.
Installing Tomcat on your destination server can solve your issue, if the suggestions from the mentioned KB didn't solve it.
 
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