• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

Tools & Settings page loading slow

Pagemakers

Silver Pleskian
On my plesk 11.0.9 control panel the Tools & Settings page is slow to load.

Everything else is fine.

Any ideas?
 
What sort of related error messages in /var/log/sw-cp-server/error_log ?
 
I have deleted the log file because it contained data from a couple of days ago. As soon as it repopulates I will post it here.

To explain the issue a bit more…

The CP and all domains are working normally.

However, when I go to the Tools and Settings page, the page loads immediately but then a “loading..” icon appears and the page layout reformats from a 3 column display to a 4 column display after a couple of seconds. None of my other plesk boxes do this.
 
Any further help on this? It’s still happening.

I was trying to upload a screenshot but the attachment upload facility on this board is broken.
 
Not that I got much help here but I thought I would post the fix: I turned on and off this feature: "Enable access to premium commercial apps"
 
Back
Top