• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Unable to activate email forwarding in panel after logging in with email address

D

dreivirtuell

New Pleskian
Hello Forum members,

i found a somewhat strange behavior on one of my servers running Obsidian 18.0.37u2: when logged in as Administator I can set up an email forwarder (to an external address) for my customers, but when they log into the panel by themselves with their email-address, they cannot enter an external email address. The option can be selected but the text-field for input of the external email does not activate. Any suggestions if this is a config error or a bug in the software?

best regards,
Thomas
 
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