• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Unable to connect to database

M

modular

Guest
I installed plesk on a clean system and when I fire up http://localhost:8443 I get this error msg:

Unable to connect to database: saved admin password is incorrect.
0: D:\PROGRA~1\Plesk\admin\auto_prepend\auth.php3:104 psaerror(string "Unable to connect to database: saved admin password is incorrect.")

__ edit

I fired up MySQL command line interface (and logged in with 'admin' and no passwd) .. except the default MySQL and test dbases, there's nothing else in there .. is it supposed to be that way?
 
I had a similar problem, where there was no psa database. A Uninstall and Reinstall for me solved the problem.
 
To find out if the database files were even installed you can go to c:\program files\swsoft\plesk\mysql\data and see if the folder \psa\ exists. Check for the files under here. If they exist login with the username admin and password setup (Plesk Defaults) to verify they exist in MySQL

Larry Stevens
CTO
DDI Hosting
 
I had a similar problem and it turns out I had to reinstall PHP to solve my problem. I used the new updateder feature to install the backup utilities and plesk tried installing all sorts of stuff. Two days later we traced it back to PHP needing a reinstall.

Justin
 
Back
Top