Unable to Migrate

[Janko1000]

I have Problems to Migrate a Domain from Plesk 12 Debian to Plesk 12.5 Ubuntu

=|2015-11-08_04:41:46,922|D|MT|parallels|||Traceback (most recent call last):
=|2015-11-08_04:41:46,922|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/common_cli.py", line 50, in run
=|2015-11-08_04:41:46,922|D|MT|parallels|||    options.method(migrator.action_runner)
=|2015-11-08_04:41:46,922|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/migration_cli.py", line 298, in <lambda>
=|2015-11-08_04:41:46,922|D|MT|parallels|||    lambda runner: runner.run_entry_point('transfer-accounts'),
=|2015-11-08_04:41:46,922|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/base.py", line 35, in run_entry_point
=|2015-11-08_04:41:46,922|D|MT|parallels|||    self.run(entry_point)
=|2015-11-08_04:41:46,922|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 61, in run
=|2015-11-08_04:41:46,922|D|MT|parallels|||    self._run_common_actions_tree(actions_tree)
=|2015-11-08_04:41:46,922|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 93, in _run_common_actions_tree
=|2015-11-08_04:41:46,922|D|MT|parallels|||    self._run_common_action_plain(action)
=|2015-11-08_04:41:46,922|D|MT|parallels|||  File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 128, in _run_common_action_plain
=|2015-11-08_04:41:46,922|D|MT|parallels|||    raise MigrationError(full_failure_message)
=|2015-11-08_04:41:46,922|D|MT|parallels|||MigrationError: Failed to perform action: Convert clients and subscriptions
=|2015-11-08_04:41:46,922|D|MT|parallels|||Cause: Unable to continue migration until there are no issues at 'error' level in pre-migration checks.Please review pre-migration tree above and fix the errors. You can also use --ignore-pre-migration-errors command- line option if you're sure what you are doing.
=|2015-11-08_04:41:46,922|D|MT|parallels|||That is a critical error, migration was stopped.
+|2015-11-08_04:41:46,923|E|MT|parallels|||Failed to perform action: Convert clients and subscriptions
=|2015-11-08_04:41:46,923|E|MT|parallels|||Cause: Unable to continue migration until there are no issues at 'error' level in pre-migration checks.Please review pre-migration tree above and fix the errors. You can also use --ignore-pre-migration-errors command- line option if you're sure what you are doing.
=|2015-11-08_04:41:46,923|E|MT|parallels|||That is a critical error, migration was stopped.
+|2015-11-08_04:41:47,888|D|MT|core.workflow.runner.by_subscription|||Enter common action block
+|2015-11-08_04:41:47,888|D|MT|core.workflow.runner.by_subscription|||Checking whether it is required to execute action
+|2015-11-08_04:41:47,888|D|MT|core.workflow.runner.by_subscription|||START: Get operation progress in current session
+|2015-11-08_04:41:47,889|D|MT|core.workflow.runner.by_subscription|||FINISH: Get operation progress in current session
+|2015-11-08_04:41:47,889|D|MT|core.workflow.runner.by_subscription|||Exit common action block
+|2015-11-08_04:42:15,802|D|MT|core.workflow.runner.by_subscription|||Enter common action block
+|2015-11-08_04:42:15,802|D|MT|core.workflow.runner.by_subscription|||Checking whether it is required to execute action
+|2015-11-08_04:42:15,802|D|MT|core.workflow.runner.by_subscription|||START: Get operation progress in current session
+|2015-11-08_04:42:15,803|D|MT|core.workflow.runner.by_subscription|||FINISH: Get operation progress in current session
+|2015-11-08_04:42:15,803|D|MT|core.workflow.runner.by_subscription|||Exit common action block

 

[Alexey Baturin]

There is an issue detected by pre-migration checks:
Unable to continue migration until there are no issues at 'error' level in pre-migration checks.Please review pre-migration tree above and fix the errors. You can also use --ignore-pre-migration-errors command- line option if you're sure what you are doing.

Could you provide last lines of info.log, not debug.log? It should be more useful in that situation.

Also the cause should be presented in pre-migration report, that is located at:
/usr/local/psa/var/modules/panel-migrator/sessions/<session-id>/pre_migration_report_tree.<date>
(substitute <session-id> and <date> with actual data)
Look for issues marked as errors there.

 

[Janko1000]

Hi and thanks for Feedback.

[INFO] ******************** Summary ********************
[INFO] Operation finished successfully for 0 out of 0 resellers
[INFO] FINISH: Import resellers
[INFO] START: Create hosting plans
[INFO] Convert service plans
[INFO] FINISH: Create hosting plans
[INFO] START: Fetch information from target servers
[INFO] Get target panel's resellers for conflict resolution
[INFO] Get target panel's service templates for conflict resolution
[INFO] Get target panel's customers for conflict resolution
[INFO] Get target panel's auxiliary users and roles for conflict resolution
[INFO] Get target panel's subscriptions and webspaces for conflict resolution
[INFO] Get target panel's subscriptions, sites and site aliases for conflict resolution
[INFO] FINISH: Fetch information from target servers
[INFO] START: Check license limits on target Plesk server
[INFO] FINISH: Check license limits on target Plesk server
[INFO] START: Convert clients and subscriptions
[INFO] Convert resellers
[INFO] The report was saved into the file /usr/local/psa/var/modules/panel-migrator/sessions/20151110234449/convert_report_tree.2015.11.10.23.48.35
[ERROR] Failed to perform action: Convert clients and subscriptions
Cause: Unable to continue migration until there are no issues at 'error' level in pre-migration checks.Please review pre-migration tree above and fix the errors. You can also use --ignore-pre-migration-errors command- line option if you're sure what you are doing.
That is a critical error, migration was stopped.

 

[Alexey Baturin]

The issue should be in that file, marked with 'error' title:
/usr/local/psa/var/modules/panel-migrator/sessions/20151110234449/convert_report_tree.2015.11.10.23.48.35

 

[Janko1000]

yea sorry my fault

Detected problems
| 
`- Source server 'source'
   | 
   `- Subscription domain.de'
      | 
      |- warning: There is not enough free exclusive IPv6 addresses on target Plesk to map all source exclusive IP addresses. This subscription will be migrated to default shared IP address
      |  Add more free exclusive IP addresses to target panel or change IP addresses of migrated subscriptions after migration
      | 
      `- error: There is no shared IPv6 address on target Plesk. Subscription can not be migrated.
         Fix Plesk configuration so there is at least one shared IPv6 address

now i disabled ipv6 on the source server an the migrator works
thanks a lot for your help!

 

[asfik]

yea sorry my fault

Detected problems
|
`- Source server 'source'
   |
   `- Subscription domain.de'
      |
      |- warning: There is not enough free exclusive IPv6 addresses on target Plesk to map all source exclusive IP addresses. This subscription will be migrated to default shared IP address
      |  Add more free exclusive IP addresses to target panel or change IP addresses of migrated subscriptions after migration
      |
      `- error: There is no shared IPv6 address on target Plesk. Subscription can not be migrated.
         Fix Plesk configuration so there is at least one shared IPv6 address

now i disabled ipv6 on the source server an the migrator works
thanks a lot for your help!

Hi Jankoo1000,

Do you mind to share the solution for this issue please? Please let me know how to disable ipv6 in Plesk for specific domain/subscription. I am using CentOS instead Ubuntu in this case. Thank you.

Best Regards,
Asfihani

 

[Janko1000]

Hi,

Subscriptions --> domain.com --> Web Hosting Access --> IPv6 address = none

 

[asfik]

Thank you so much!