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Unable to Remove a Domain

Q

qcomm

Guest
After an upgrade from 7.5.6 to 8.1 to 8.2 I am unable to remove a domain. Here's the error:

Error: Unable to remove domains: Problems occured while removing domains: Unable to turn the domain OFF: Execute websrvmng --stop-vhost "--vhost-name=testtest.com" failed: Exception occurred. (COM Error 80020009) at stopHosting(testtest.com)
at (WebServerAdapter::stopHosting line 613)
at execute console command --stop-vhost(vconsoleapp::start line 128)
at execute "D:\Program Files\SWsoft\Plesk\admin\bin\websrvmng" --stop-vhost "--vhost-name=testtest.com"(vconsoleapp::run line 138)
at (execUtil line 110)
at Execute D:\Program Files\SWsoft\Plesk\admin\bin\websrvmng --stop-vhost "--vhost-name=testtest.com"(execUtil line 130)
at Turn off web service for domain testtest.com(domainmng::web_on_off line 422)
at (domainmng::web_on_off line 423)
at Turn off domain testtest.com (state=5)(domainmng::turnDomain line 141)

Anyone have a suggestion, I'm tried of waiting hours and hours for swsoft support to respond.
 
Hi,

Try the following command in command line:

"%plesk_bin%\websrvmng.exe" --remove-sites-cache

"%plesk_bin%\websrvmng.exe" --reconfigure-vhost --vhost-name=<your_domain>

After that try to remove domain once again.
 
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