Undelivered mail

[Andrei C]

Dear Support,

Please look this notification:
---------------------------------------------------------------------------------------------------
The ClamAV Anti-Virus has found viruses:
C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail
Enable\POSTOFFICES\XXXXXXXXXXXXXX\MAILROOT\mail\Inbox\XXXXXXXXXXXXXXXXXXXXXXXXXX.MAI:
BC.Heuristic.Trojan.SusPacked.BF-6.A FOUND

----------- SCAN SUMMARY -----------
Known viruses: 2393910
Engine version: 0.97.8
Scanned directories: 0
Scanned files: 1
Infected files: 1
Data scanned: 0.82 MB
Data read: 1.33 MB (ratio 0.62:1)
Time: 24.273 sec (0 m 24 s)
WARNING: Ignoring deprecated option --unrar
in the e-mail coming from "xxxxxxxx@mail.ltd" to the following recipients
"xxxxxxxx@anothermail.ltd". The message was deleted.
----------------------------------------------------------------------------------------------------

Could you tell me, where can I find this infected mail. I see that folder "C:\Program Files (x86)\Parallels\Plesk\Mail Servers\Mail Enable\Quarantine" is empty.

 

[IgorG]

C:\Program Files (x86)\Parallels\Plesk\Mail Servers\MailEnable\POSTOFFICES\XXXXXXXXXXXXXX\MAILROOT\mail\Inbox\XXXXXXXXXXXXXXXXXXXXXXXXXX.MAI
Isn't it?

 

[Andrei C]

C:\Program Files (x86)\Parallels\Plesk\Mail Servers\MailEnable\POSTOFFICES\XXXXXXXXXXXXXX\MAILROOT\mail\Inbox\XXXXXXXXXXXXXXXXXXXXXXXXXX.MAI
Isn't it?

email not exist on "C:\Program Files (x86)\Parallels\Plesk\Mail Servers\MailEnable\POSTOFFICES\XXXXXXXXXXXXXX\MAILROOT\mail\Inbox\XXXXXXXXXXXXXXXXXXXXXXXXXX.MAI".

 

[www.ServerTechSupport.com]

The warning message clearly states that it was deleted "The message was deleted."
That's why you are not able to find it.

WARNING: Ignoring deprecated option --unrar
in the e-mail coming from "xxxxxxxx@mail.ltd" to the following recipients
"xxxxxxxx@anothermail.ltd". The message was deleted.