• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Update 11.0.10 failed (phpmyadmin controluser password format)

betrazivis

New Pleskian
Update 11.0.9 failed (phpmyadmin controluser password format)

The Update to Plesk 11.0.9 failed with the errormessage

Code:
ERROR while trying to upgrade MySQL password format for phpMyAdmin control user

I have a phpadmin controluser which has the mySQL Password Format for MySQL 4.1+. I just deleted the user, but the same error again. How can I do the update?
 
Last edited:
Make sure that the Plesk phpMyAdmin user exists in mysql.user table and having correct password and privileges.
User-name (controluser) and password (controlpass) can be found in /usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin/libraries/config.default.php file.
 
Thank you. It works!
I had my own phpMyadmin and my own controluser which was not the same as in the plesk one. I edited the file with my data and it worked!
 
What is the user to choose? (user of my file not existing) or what are the good privileges to set if i have to add it?
 
Repaired by the bootstrapper, and update done. Now my login page loops on the "continue button" with a "relay" link address...
 
disabling sso did the trick.

How to update password scheme for plesk billing and sitebuilder please?
 
Make sure that the Plesk phpMyAdmin user exists in mysql.user table and having correct password and privileges.
User-name (controluser) and password (controlpass) can be found in /usr/local/psa/admin/htdocs/domains/databases/phpMyAdmin/libraries/config.default.php file.

I was getting the aforementioned error on a new Plesk 11.0.9:
Making sure that the user, password and db mentioned in this file were correct in MySQL fixed my problem!!

Thank you for this!!!
 
Back
Top