• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Update failed

Gracjan1

New Pleskian
Automatic Plesk update failed:
Error message:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
Pobieranie plikĂłw products.inf3: Error: server response timeout, retry...
Error: server response timeout, retry...
Error: server response timeout, retry...
Pobieranie plikĂłw versions.inf3: Error: server response timeout, retry...
Error: server response timeout, retry...
Error: server response timeout, retry...

ERROR: Nie udaĹ?o siÄ? odczytaÄ? informacji o produkcie z pliku : Can't process products.inf3: Nie udaĹ?o siÄ? pobraÄ? pakietu ftp://parallels.mirrors.ovh.net/parallels/products.inf3:
server response timeout

Can't process versions.inf3: Nie udaĹ?o siÄ? pobraÄ? pakietu ftp://parallels.mirrors.ovh.net/parallels/versions.inf3:
server response timeout


Nie wszystkie pakiety zostaĹ?y zainstalowane.
RozwiÄ?Ĺź ten problem i sprĂłbuj ponownie zainstalowaÄ? pakiety.
JeĹ?li nie moĹźesz rozwiÄ?zaÄ? problemu samodzielnie, skontaktuj siÄ? z obsĹ?ugÄ? technicznÄ? po pomoc.



-----------------
How can I fix it?
 
Hi Gracjan1,

Please contact your service provider OVH in this case, because the error is caused by their mirror.

If you would like to solve the issue without them, then you may use the Plesk autoinstaller over the command line and use the additional string "--add-source". Please read more about it and as well, HOW the additional string is used, by typing "/usr/local/psa/admin/bin/autoinstaller --help".
 
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