Update from 10.2.0 to 10.3.1 fails

[Nicodemus]

I tried to update from 10.2.0 to 10.3.1 via SSH and the autoinstaller and it is not working because of these error messages :

---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
plesk-mail-pc-driver: Conflicts: psa-mail-driver
psa-mail-pc-driver: Conflicts: psa-mail-driver


So, I tried to remove plesk-mail-pc-driver:

#:/usr/local/psa/admin/bin# dpkg --remove plesk-mail-pc-driver
dpkg: dependency problems prevent removal of plesk-mail-pc-driver:
plesk-core depends on psa-mail-driver; however:
Package psa-mail-driver is not installed.
Package plesk-mail-pc-driver which provides psa-mail-driver is to be removed.
psa-drweb-configurator depends on mail-pc-driver | psa-mail-driver; however:
Package mail-pc-driver is not installed.
Package psa-mail-driver is not installed.
Package plesk-mail-pc-driver which provides psa-mail-driver is to be removed.
dpkg: error processing plesk-mail-pc-driver (--remove):
dependency problems - not removing
Errors were encountered while processing:
plesk-mail-pc-driver

I tried to remove psa-mail-driver

#:/usr/local/psa/admin/bin# dpkg --remove psa-mail-driver
dpkg - warning: ignoring request to remove psa-mail-driver which isn't installed.

I tried to remove psa-mail-pc-driver

#:/usr/local/psa/admin/bin# dpkg --remove psa-mail-pc-driver
dpkg - warning: ignoring request to remove psa-mail-pc-driver which isn't installed.

So .... how can I update now to 10.3.1 ???

 

[Nicodemus]

I would appreciate any feedback by the staff on this !

 

[IgorG]

Did you try to switch MTA during upgrade? We strongly do not recommend it. Perform upgrade with current MTA and switch it if necessary only after upgrade.

 

[Nicodemus]

No, we did not switch the mail transfer agent , Igor.
How can I perform the upgrade since it is not going through ?

 

[Nicodemus]

ok I figured it out myself

installing at least one of those drivers that the error message says it causes a conflict, since it was not there, why not installing it ?

apt-get install psa-mail-pc-driver

After that I rebooted the root servers.
Logged back in

cd /usr/local/psa/admin/bin
./autoinstaller

Worked perfectly ... for your info, for all those that might have the same issue.