Update PLESK 11.5.30 #2 Error

[KlyX84]

Hi folks,

I just tried to update my PLESK 11.5.30 to Update #2 through the Panel itself.
During the installation I got the following error:

error: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory "Abstract.php:144" plesk update

Since then, I have no chance ot access PLESK through. Apache, PHP, MySQL are still running, as well as all my websites.

Addendum: it seems, that the system does not forward mydomain.com:8443 to https://mydomain.com:8443 - so I was able to access PLESK now, but still not able to update.
Here the PLESK Error-Log:

Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..41%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 18%..39%..59%..80%..100% was finished.
File downloading sitebuilder.inf3: 35%..61%..87%..100% was finished.
File downloading sso.inf3: 24%..51%..78%..100% was finished.
File downloading setemplates.inf3: 69%..100% was finished.
File downloading pp-sitebuilder.inf3: 14%..21%..37%..44%..52%..67%..74%..82%..93%..100% was finished.
File downloading billing.inf3: 10%..21%..30%..40%..50%..60%..71%..80%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 33%..70%..100% was finished.
Checking for installed packages...
File downloading PSA_11.5.30/plesk-11.5.30-deb6.0-x86_64.inf3: 15%..20%..30%..41%..51%..62%..70%..80%..93%..100% was finished.
File downloading PSA_11.5.30/plesk-patches-11.5.30-deb6.0-x86_64.inf3: 100% was finished.
File downloading SITEBUILDER_11.5.5/sitebuilder-11.5.5-deball-all.inf3: 100% was finished.
File downloading BILLING_11.5.30/billing-11.5.30-deball-all.inf3: 100% was finished.
File downloading NGINX_1.5.0/nginx-1.5.0-deb6.0-x86_64.inf3: 100% was finished.
Synchronizing the Debian APT package index files...
Hit http://mirror.hetzner.de squeeze Release.gpg
Ign http://mirror.hetzner.de/debian/packages/ squeeze/contrib Translation-de
Ign http://mirror.hetzner.de/debian/packages/ squeeze/contrib Translation-en
Hit http://mirror.hetzner.de/debian/packages/ squeeze/main Translation-de
Ign http://mirror.hetzner.de/debian/packages/ squeeze/main Translation-en
Ign http://mirror.hetzner.de/debian/packages/ squeeze/non-free Translation-de
Ign http://mirror.hetzner.de/debian/packages/ squeeze/non-free Translation-en
Hit http://mirror.hetzner.de squeeze/updates Release.gpg
Ign http://mirror.hetzner.de/debian/security/ squeeze/updates/contrib Translation-de
Ign http://mirror.hetzner.de/debian/security/ squeeze/updates/contrib Translation-en
Ign http://mirror.hetzner.de/debian/security/ squeeze/updates/main Translation-de
Ign http://mirror.hetzner.de/debian/security/ squeeze/updates/main Translation-en
Ign http://mirror.hetzner.de/debian/security/ squeeze/updates/non-free Translation-de
Ign http://mirror.hetzner.de/debian/security/ squeeze/updates/non-free Translation-en
Hit http://mirror.hetzner.de squeeze Release
Hit http://mirror.hetzner.de squeeze/updates Release
Hit http://security.debian.org squeeze/updates Release.gpg
Ign http://security.debian.org/ squeeze/updates/contrib Translation-de
Ign http://security.debian.org/ squeeze/updates/contrib Translation-en
Ign http://security.debian.org/ squeeze/updates/main Translation-de
Ign http://security.debian.org/ squeeze/updates/main Translation-en
Ign http://security.debian.org/ squeeze/updates/non-free Translation-de
Ign http://security.debian.org/ squeeze/updates/non-free Translation-en
Hit http://security.debian.org squeeze/updates Release
Hit http://mirror.hetzner.de squeeze/main amd64 Packages
Hit http://mirror.hetzner.de squeeze/contrib amd64 Packages
Hit http://mirror.hetzner.de squeeze/non-free amd64 Packages
Ign http://autoinstall.plesk.com squeeze Release.gpg
Hit http://backports.debian.org squeeze-backports Release.gpg
Ign http://backports.debian.org/debian-backports/ squeeze-backports/main Translation-de
Hit http://backports.debian.org/debian-backports/ squeeze-backports/main Translation-en
Hit http://ftp.uni-bayreuth.de squeeze Release.gpg
Ign http://ftp.uni-bayreuth.de/linux/Debian/debian/ squeeze/contrib Translation-de
Ign http://ftp.uni-bayreuth.de/linux/Debian/debian/ squeeze/contrib Translation-en
Hit http://ftp.uni-bayreuth.de/linux/Debian/debian/ squeeze/main Translation-de
Ign http://ftp.uni-bayreuth.de/linux/Debian/debian/ squeeze/main Translation-en
Ign http://ftp.uni-bayreuth.de/linux/Debian/debian/ squeeze/non-free Translation-de
Hit http://mirror.hetzner.de squeeze/updates/main amd64 Packages
Ign http://ftp.uni-bayreuth.de/linux/Debian/debian/ squeeze/non-free Translation-en
Hit http://mirror.hetzner.de squeeze/updates/contrib amd64 Packages
Hit http://mirror.hetzner.de squeeze/updates/non-free amd64 Packages
Hit http://ftp.uni-bayreuth.de squeeze Release
Hit http://security.debian.org squeeze/updates/main Sources
Hit http://security.debian.org squeeze/updates/contrib Sources
Hit http://security.debian.org squeeze/updates/non-free Sources
Hit http://security.debian.org squeeze/updates/main amd64 Packages
Hit http://security.debian.org squeeze/updates/contrib amd64 Packages
Hit http://security.debian.org squeeze/updates/non-free amd64 Packages
Hit http://ftp.uni-bayreuth.de squeeze/main Sources
Hit http://backports.debian.org squeeze-backports Release
Hit http://ftp.uni-bayreuth.de squeeze/non-free Sources
Hit http://ftp.uni-bayreuth.de squeeze/contrib Sources
Hit http://ftp.uni-bayreuth.de squeeze/main amd64 Packages
Hit http://ftp.uni-bayreuth.de squeeze/non-free amd64 Packages
Hit http://ftp.uni-bayreuth.de squeeze/contrib amd64 Packages
Ign http://autoinstall.plesk.com/debian/PSA_11.5.30/ squeeze/all Translation-de
Hit http://backports.debian.org squeeze-backports/main amd64 Packages
Ign http://autoinstall.plesk.com/debian/PSA_11.5.30/ squeeze/all Translation-en
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.5/ all/all Translation-de
Ign http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.5/ all/all Translation-en
Ign http://autoinstall.plesk.com all Release.gpg
Ign http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all Translation-de
Ign http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all Translation-en
Ign http://autoinstall.plesk.com squeeze Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com all Release
Ign http://autoinstall.plesk.com squeeze/all amd64 Packages/DiffIndex
Ign http://autoinstall.plesk.com all/all amd64 Packages/DiffIndex
Ign http://autoinstall.plesk.com all/all amd64 Packages/DiffIndex
Hit http://autoinstall.plesk.com squeeze/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Ign http://autoinstall.plesk.com all/all amd64 Packages
Hit http://autoinstall.plesk.com all/all amd64 Packages
Hit http://autoinstall.plesk.com all/all amd64 Packages
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
Warning: there are errors in 'apt-get update'
Warning: not connected 'contrib' repository section
Warning: not connected 'non-free' repository section
Detecting installed product components.
Gathering information about installed license key...
Checking whether the package dependencies are resolved.
E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
---X--- `apt-get` output ---------------------
~empty
---------------------- `apt-get` output ---X---
Collecting error details into log file...
Synchronizing the Debian APT package index files...
Warning: there are errors in 'apt-get update'

ERROR: Installation will not continue
Not all packages were installed.
Please, contact product technical support.

What could be the problem and how can I solve it?

Thanks a lot in advance.
Greeting from Switzerland,
Chris

 

[IgorG]

Try to fix it with

# /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair