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Update PLESK failed.. Help

romand700

Regular Pleskian
Hello, I tried to update plesk but the procedure failed. I now in PLESK have "502 Bad Gatway"

In procedure of upgrade I see:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.
Check that the correct key URLs are configured for this repository.
YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.
Check that the correct key URLs are configured for this repository.
Error: Failed to run the Yum utility.
The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

You can hel me? Is urgente I not login in control panel of PLESK.. :(

Regards,
Andrea
 
Ops, I no see.. The thread is closed.. I follow the thread and I run:

yum upgrade atomic-release,

now the release is 1.0-19, but I no login in PLESK.. In PLESK I have:

502 Bad Gateway

nginx

Can you help me?

Thanks..
 
Have you tried to run bootstrapper repair after updating atomic-release?
 
I Run this comand ??

/usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair

??

Thanks
 
Last edited:
I tried # /usr/local/psa/bootstrapper/pp11.5.30-bootstrapper/bootstrapper.sh repair

but:

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.

Trying to start service mysqld... mysqld (pid 5770) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 012000018
DATABASE ERROR!!!
Previous product version is 11.5.30, but previous database
version is 012000018. In most of cases it is result of
previous upgrade try failure. Please, restore previous version
from backup, and try again or contact technical support.

Help. . :(

_________________
EDIT:
Now I have this:

ERROR: PleskMainDBException
MySQL query failed: Unknown column 's.click_time' in 'field list'

Please HELP ME :(
 
Last edited:
Restore Plesk DB backup. It is located somewhere at /var/lib/psa/dump (IIRC) and was made before upgrade. Look up exact file name in upgrade logs. Then try to upgrade again. If Parallels Installer wouldn't let you upgrade run bootstrapper repair instead.
 
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