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Update / Upgrade not Possible / Unable to obtain the latest version of Parallels Ins.

C

CarimE

New Pleskian
Hey Plesk Team,

here my msg. i get while trying to update via the Panel:

Code: 
Unable to obtain the latest version of Parallels Installer: The required version '3.15.15' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7_x86_64.md5sum: The requested URL returned error: 404

Running Debian 7
PV: 11.5.30 Update #11

Greetings
 
Unable to Upgrade - Version '3.15.15' was not found on the server

Double Post!
 
Last edited:
Hey there sorry for pulling this out again!
But after i upgraded the lasttime via the installer all went fine till MU 19.

The same happend again - so i did the "installer again" downloaded latest version and installed now MU 20
then restarted the server and wen on the update page in the panel.

So now i'am on MU 20 but i get the msg.
Code: 
Unable to obtain the latest version of Parallels Installer: The required version '3.16.3' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7_x86_64.md5sum: The requested URL returned error: 404

Any solution for this - so i dont need to download the installer for every update?
 
AI has been updated recently. So, download and run it again.
 
Hey Nikolay,

thanks but....
Code: 
Not Found

The requested URL /Parallels_Installer/parallels_installer_Debian_7_x86_64 was not found on this server.
 
Problem remains.

Code: 
/usr/local/psa/admin/sbin/autoinstaller --version
Parallels Installationsprogramm 3.15.15 (built on 2013-08-14 09:28)

When i go tot the update & upgrade in the panel still get this message...
Code: 
Unable to obtain the latest version of Parallels Installer: The required version '3.16.3' was not found on the server. This could happen because of configuration error at the download site. Failed to download the package http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7_x86_64.md5sum: The requested URL returned error: 404

Also i Noticed that i run Debian 7.2 but in the Panel it says 7.0

also followed your posts in here http://forum.parallels.com/showthre...te-Panel-Not-found-source-for-system-packages
 
Here the Informations:

Code: 
# cat /etc/debian_version
7.2

# lsb_release -a
No LSB modules are available.
Distributor ID:	Debian
Description:	Debian GNU/Linux 7.2 (wheezy)
Release:	7
Codename:	wheezy
 
Hi,

Its rare the second command dont works for me:

root@x1:~# cat /etc/debian_version
7.2
root@x1:~# lsb_release -a
-bash: lsb_release: command not found

Thanks,
Allan
 
@AllanEspinoza: You need to run apt-get install lsb-release

I have the same issue on all our Deb 7.2 boxes:
# cat /etc/debian_version
7.2

# lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description: Debian GNU/Linux 7.2 (wheezy)
Release: 7.2
Codename: wheezy

Code: 
Reading package lists...

ERROR: Not found source for system packages (release 7.2) in APT software sources configuration:
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all i386 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all amd64 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10/ all/all i386 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10/ all/all amd64 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/PSA_11.5.30/ wheezy/all i386 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/PSA_11.5.30/ wheezy/all amd64 Packages
     origin autoinstall.plesk.com
 500 http://ftp.nl.debian.org/debian/ wheezy-updates/main Translation-en
 500 http://ftp.nl.debian.org/debian/ wheezy-updates/main i386 Packages
     release o=Debian,a=stable-updates,n=wheezy-updates,l=Debian,c=main
     origin ftp.nl.debian.org
 500 http://ftp.nl.debian.org/debian/ wheezy-updates/main amd64 Packages
     release o=Debian,a=stable-updates,n=wheezy-updates,l=Debian,c=main
     origin ftp.nl.debian.org
 500 http://security.debian.org/ wheezy/updates/main Translation-en
 500 http://security.debian.org/ wheezy/updates/main i386 Packages
     release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=main
     origin security.debian.org
 500 http://security.debian.org/ wheezy/updates/main amd64 Packages
     release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=main
     origin security.debian.org
 500 http://ftp.nl.debian.org/debian/ wheezy/main Translation-en
 500 http://ftp.nl.debian.org/debian/ wheezy/main i386 Packages
     release v=7.3,o=Debian,a=stable,n=wheezy,l=Debian,c=main
     origin ftp.nl.debian.org
 500 http://ftp.nl.debian.org/debian/ wheezy/main amd64 Packages
     release v=7.3,o=Debian,a=stable,n=wheezy,l=Debian,c=main
     origin ftp.nl.debian.org
Pinned packages:
 
@AllanEspinoza: You need to run apt-get install lsb-release

I have the same issue on all our Deb 7.2 boxes:
# cat /etc/debian_version
7.2

# lsb_release -a
No LSB modules are available.
Distributor ID: Debian
Description: Debian GNU/Linux 7.2 (wheezy)
Release: 7.2
Codename: wheezy

Code: 
Reading package lists...

ERROR: Not found source for system packages (release 7.2) in APT software sources configuration:
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all i386 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/BILLING_11.5.30/ all/all amd64 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10/ all/all i386 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/SITEBUILDER_11.5.10/ all/all amd64 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/PSA_11.5.30/ wheezy/all i386 Packages
     origin autoinstall.plesk.com
 500 http://autoinstall.plesk.com/debian/PSA_11.5.30/ wheezy/all amd64 Packages
     origin autoinstall.plesk.com
 500 http://ftp.nl.debian.org/debian/ wheezy-updates/main Translation-en
 500 http://ftp.nl.debian.org/debian/ wheezy-updates/main i386 Packages
     release o=Debian,a=stable-updates,n=wheezy-updates,l=Debian,c=main
     origin ftp.nl.debian.org
 500 http://ftp.nl.debian.org/debian/ wheezy-updates/main amd64 Packages
     release o=Debian,a=stable-updates,n=wheezy-updates,l=Debian,c=main
     origin ftp.nl.debian.org
 500 http://security.debian.org/ wheezy/updates/main Translation-en
 500 http://security.debian.org/ wheezy/updates/main i386 Packages
     release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=main
     origin security.debian.org
 500 http://security.debian.org/ wheezy/updates/main amd64 Packages
     release v=7.0,o=Debian,a=stable,n=wheezy,l=Debian-Security,c=main
     origin security.debian.org
 500 http://ftp.nl.debian.org/debian/ wheezy/main Translation-en
 500 http://ftp.nl.debian.org/debian/ wheezy/main i386 Packages
     release v=7.3,o=Debian,a=stable,n=wheezy,l=Debian,c=main
     origin ftp.nl.debian.org
 500 http://ftp.nl.debian.org/debian/ wheezy/main amd64 Packages
     release v=7.3,o=Debian,a=stable,n=wheezy,l=Debian,c=main
     origin ftp.nl.debian.org
Pinned packages:

Downloading http://autoinstall.plesk.com/Parallels_Installer/parallels_installer_Debian_7.2_x86_64 and running that file works and does update soms packages. However, if does not seem to upgrade /opt/psa/admin/bin/autoinstaller, because even after running the installer from the above URL, the autoinstaller n /opt/psa/admin/bin/ still shows the same error.
 
Last edited:
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