• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Updating Plesk 12.0.18 to Plesk 12.5

Sancherodan

New Pleskian
Hello,

I have a virtual machine running CentOS6 with CloudLinux 6.7, and I have Plesk 12.0.18. I have been trying to update to Plesk 12.15 but everytime I get the following error:


"Exception: Failed to solve dependencies:"
plesk-php55-mysqlnd-5.5.16-1.el6.x86_64 requires plesk-php55-pdo = 5.5.16-1.el6
plesk-php54-mssql-5.4.32-1.el6.x86_64 requires plesk-php54-pdo = 5.4.32-1.el6
plesk-php54-mysqlnd-5.4.32-1.el6.x86_64 requires plesk-php54-pdo = 5.4.32-1.el6
plesk-php55-mssql-5.5.16-1.el6.x86_64 requires plesk-php55-pdo = 5.5.16-1.el6
Error: The Yum utility failed to install the required packages.
Attention! Your software might be inoperable.
Please, contact product technical support.



I have installed all PHP packages needed using $ yum groupinstall alt-php; but no matter what I do, I still get the same error. Plesk doesn't see the PHP packages that I already have when trying to install! I have been thinking about uninstalling CloudLinux and converting back to CentOS6 since multiple versions of PHP are only supported in Plesk 12.5 for CloudLinux. But I cannot update! and I am scared of how swiching back to CentOS would affect Plesk since I have over 200 websites hosted there.

What can I do to update to fix this error to be able to update Plesk to 12.5?
Is is safe to uninstall CloudLinux or is it a risky move?

Thank you in advance for your help
 
Back
Top