• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Upgrade 10.1.1 -> 10.2 failed

Stefan Becker

Basic Pleskian
Hi,

i made an upgrade from 10.1.1 to 10.2 but it broke down during the installition,

here the error code:
FATAL: Could not load /lib/modules/2.6.32-5-xen-amd64/modules.dep: No such file or directory
dpkg: error processing /var/cache/apt/archives/psa-vpn_10.11.0-debian5.0.build1011110331.11_amd64.deb (--unpack):
subprocess pre-installation script returned error exit status 1
Errors were encountered while processing:
/var/cache/apt/archives/psa-vpn_10.11.0-debian5.0.build1011110331.11_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
Synchronizing the Debian APT package index files...

ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.

Please, contact product technical support.


Now, i get this error message at the plesk webserver:

ERROR: PleskFatalException

Eine Ebene höher
Components::componentUpdate() failed: Unable to exec utility packagemng: file does not exist or is not executable: /opt/psa/admin/bin/packagemng

0: auth.php3:551

How can i fix it?

Cheers

Stefan
 
Did you try bootstrapper repair? (Use KB or forum search)
 
Back
Top