Upgrade and install won't work

[Erdem_Ece]

I can't install or remove anything. when i click on continue it's just refreshes the page and come backs to the list.

I have checked error log and the latest error log is ERR [panel] Spesified column "isAllowed1 is not in the row.

And i don't think this error related to the problem. When I click on continue it does not create any line in the error log.

Could you please help me...!!!!!

thanks

 

[Erdem_Ece]

Any help please? this is urgent!!!!!!!!!!!!!

thanks plesk for awesome support

 

[UFHH01]

If you experience problems like you described them, you might consider using another browser or set the internal browser cache to "0", to be sure, that you receive the requested sites from the server instead from your internal browser cache.

As well, you might try the Plesk - autoinstaller directly from the command - line:

/usr/local/psa/admin/bin/autoinstaller --help

to add components you might use the string: --install-component COMPONENT_NAME
to remove components you might use the string: --remove-component COMPONENT_NAME

to install ALL components you might use the string: --install-everything


A complete example command could be:

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-everything​

 

[Erdem_Ece]

Different browser is not working too.

Could please help me to fix it. I don't want to use command line. I want to switch from qmail to postfix and remove Parallels Premium antivirus and then instal kaspersy antivirus

I don't even know what is the compent_name. Also if I remove qmail and install postfix trough command line will I lose all the e-mails, accounts and lists?

Thank you.

 

[UFHH01]

Hi Erdem_Ece,

you are able to list ALL components ( installed and not-installed ) with the command:

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current --show-components
​

And no, you are not going to loose any eMails, accounts or lists, when you switch from qmail to postfix or from postfix to qmail. Plesk will not touch these files, nor will the paths change.

 

[Erdem_Ece]

Thank you very much.

Why do you think plesk failing to use auto installer?

 

[Erdem_Ece]

I have tried to uninstall horde and get this error using this code: /usr/local/psa/admin/bin/autoinstaller --remove-component horde

ERROR: Warning: you have installed patch which is newer than available in selected installation source. Reinstalling or not installing the available patch while updating product components can break the product installation. To ensure the product will be operational after the update you should specify installation source with latest patches (e.g. the official one). Cancelling installation and switching to installation source with latest updates is recommended.
You can use '--reinstall-patch' to force reinstallation of old patch.

 

[UFHH01]

Hi Erdem_Ece,

please don't shorten the provided autoinstaller examples... this might cause problems/issues/failures.

You should always use: /usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current .........

Please use the command "/usr/local/psa/admin/bin/autoinstaller --help" to inform yourself about possible strings and standards.

 

[Erdem_Ece]

Hi there,

I'm using the wizard and I selected postfix, kaspersky. It's asking me "I want to reinstall old patch" what should I do here?

Thanks.

 

[Erdem_Ece]

When I choose yes I get this: (I have 40 domains and lot's of e-mails. I don't want to mess anything. Thank you.)

.

 

[UFHH01]

Hi Erdem_Ece,

please don't simply copy & paste suggestions, because this leads to such cases, that you experience. Please be so kind to read the full post, in order to follow the suggestion.

As stated before, you can remove and add single components with the autoinstaller comand line:

/usr/local/psa/admin/bin/autoinstaller --select-product-id plesk --select-release-current .........

......... <= means, that you NOW could add some string... for example:

--install-component COMPONENT_NAME
--remove-component COMPONENT_NAME

... because without these strings, you will get to the global autoinstaller menu and have to choose WHAT you will like to add/remove.
​

Just for your notice:
With this usage, NO eMail - account and NO eMails will be touched at all. Even if you choose to change your mail - server software from postfix to qmail or the other way round.
As well, NO domain gets touched, nor it's configurations or domain users and not even the content of the domains.