• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Resolved Upgrade not working 8447 nothing listening

KNARZ

New Pleskian
Hi.
I search the board for the Issue and found some but nothing I found solved my Problem. :(
It's about the Update & Upgrades Web Interface.


-It's not about the Firewall or Fail2Ban
I disabled the Firewall while Testing

The service isn't starting at all (I guess)

Code:
netstat -natp | grep :844
tcp        0      0 0.0.0.0:8443            0.0.0.0:*               LISTEN      616/config   
tcp6       0      0 :::8443                 :::*                    LISTEN      616/config

I took a look into the autoinstaller3.log and found this warning and errors
Code:
Warning: Failed to attach to cgroup /sys/fs/cgroup/systemd/user/root/tasks, installer might be unexpectedly killed later by the system
Error: Not found source for system packages (release 8.11) in APT software sources configuration:
Warning: BuildLoader finish with unsuccess.
Warning: ez_template_suffix is NOT defined in  PSA_17.9.13/plesk-17.9.13-deb8.0-x86_64.inf3
Warning: ez_template_suffix is NOT defined in  PHPXX_17/php52-deb8.0-x86_64.plesk17.inf3
Warning: SystemCmd exit code was not checked. (Command was: 'apt-cache policy').
The PHP error applies to every Version.

I tried to run

plesk installer --all-versions --select-product-id plesk --select-release-latest --show-components >/dev/null && plesk installer --version

But this didn't fix it.

With:
/usr/local/psa/admin/sbin/autoinstaller --debug --separate-log --select-release-current --upgrade-installed-components

I got this log in the attachment.

I didn't notice that the last Update is 7 month ago since I write this thread. :/

I always avoided to upgrade the system via apt-get over command line. Plesk should do the job.
But netherless I made a Snapshot and gave it a try. 500+ Packages can be upgraded and after the Upgrade some version of some Package doesn't match for plesk and the lines above fail early on.

Not sure what to do next. :/ please help with some guidance.

I didn't notice about the update as System Updates says it's up-to-date.
update.PNG
 

Attachments

  • plesk-log.zip
    1.9 KB · Views: 3
Somehas has a slight Idea what to do next, what logs should I check?
Is the error all about?
Code:
ERROR: Not found source for system packages (release 8.11) in APT software sources configuration:
Package files:
 100 /var/lib/dpkg/status
     release a=now
 500 http://autoinstall.plesk.com/debian/PHP73_17/ jessie/all i386 Packages
     release o=Plesk,a=jessie,n=jessie,l=PHP v 7.3 packages,c=all
     origin autoinstall.plesk.com
...
And how should I fix it?
 
Solved the problem.
I remember I tried to upgrade to Debian 9 but this resultat in some kind of errors, so I restored the snapshot.
Unfortunatly I did run the prepare script for plesk and took the snapshot after that.

So the apt sources lists and autoinstaller got messed up.
Fortunatly the Prepare script created a backup of the lists. I restored them and than it all got working again.
 
Back
Top