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URGENT Site Down - Website copy to remote FTP fail

elemental.tm

Basic Pleskian
A user tried using the make a 'copy of the website' feature to a remote FTP server and now the backup is stuck and the site permanently redirected with a 403.

How can I force a cancellation of this process and get the domain back on-line?

Status message:
Copying the website user-domain-local.com to ftp://xxxxx@xxx.xxx.xxx.xxx/public_html/user-domain-remote.es. You will be notified of the progress by e-mail (webmaster@mydomain.com).
Thanks in advance
--
Debian 6
Plesk 10.4.4
 
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