Warning message on update

[Gabor H]

TITLE:

Warning message on update​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

OS ‪CentOS Linux 7.4.1708 (Core)‬
Product Plesk Onyx
Version 17.8.10​

PROBLEM DESCRIPTION:

Warning: Information on some packages might not be actual: inconsistencies were detected in the system's package manager database. Please resolve this issue manually.​

STEPS TO REPRODUCE:

Tools/settings ---> System update​

ACTUAL RESULT:

Top of the screen, the above error message visible.
Unable to resolve manually, `yum` doesn't show error message.​

EXPECTED RESULT:

fix the issue​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Help with sorting out​

 

[IgorG]

Try to fix it with

# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

 

[Gabor H]

Hi,
Tried the command, but the error message of above is still visible within Plesk : Tools/settings ---> System updates

 

[MarkM]

How about this?

# plesk sbin pum --check

 

[Gabor H]

It responds the following. What to do with that?


Loaded plugins: fastestmirror, langpacks
Error: check ['dependencies', 'duplicates', 'obsoletes']
psa-mnemo-4.2.14-cos7.build1708180202.11.noarch has missing requires of psa-horde >= ('0', '5.1.6', None)
psa-mnemo-4.2.14-cos7.build1708180202.11.noarch has missing requires of psa-imp >= ('0', '6.1.7', None)
2018-02-16 02:08:38 ERROR: Exited with returncode 1.
exit status 1


EDIT: horde is not installed

How about this?

# plesk sbin pum --check

 

[MarkM]

# rpm -e psa-mnemo-4.2.14-cos7.build1708180202.11.noarch

 

[Gabor H]

# rpm -e psa-mnemo-4.2.14-cos7.build1708180202.11.noarch

Tried it, but doesn't look really good:


Console_Getopt: unrecognized option --nobuild

WARNING!
Some problems are found during uninstall package /usr/share/psa-horde/mnemo/.xml/mnemo.xml in PEAR(see log file: /var/log/plesk/install/plesk_17.8.10_installation.log)

Continue...

Console_Getopt: unrecognized option --nobuild

WARNING!
Some problems are found during uninstall package /usr/share/psa-horde/mnemo/.xml/mnemo.xml in PEAR(see log file: /var/log/plesk/install/plesk_17.8.10_installation.log)

Continue...


ERROR while trying to uninstall H5-application mnemo
Check the error reason(see log file: /var/log/plesk/install/plesk_17.8.10_installation.log), fix and try again

Console_Getopt: unrecognized option --nobuild

WARNING!
Some problems are found during uninstall package /usr/share/psa-horde/mnemo/.xml/mnemo.xml in PEAR(see log file: /var/log/plesk/install/plesk_17.8.10_installation.log)

Continue...


ERROR while trying to uninstall H5-application mnemo
Check the error reason(see log file: /var/log/plesk/install/plesk_17.8.10_installation.log), fix and try again


uninstall H5-application mnemo

***** installing problem report *****
ERROR while trying to uninstall H5-application mnemo
Check the error reason(see log file: /var/log/plesk/install/plesk_17.8.10_installation.log), fix and try again
uninstall H5-application mnemo
error: %preun(psa-mnemo-4.2.14-cos7.build1708180202.11.noarch) scriptlet failed, exit status 1
error: psa-mnemo-4.2.14-cos7.build1708180202.11.noarch: erase failed

 

[MarkM]

Well screw the files I guess, you can try just pulling it out of the DB;

rpm -e --justdb pkgname

 

[Gabor H]

It ran now OK, but the initial error message still present in Plesk.

Well screw the files I guess, you can try just pulling it out of the DB;

rpm -e --justdb pkgname

 

[MarkM]

Ugh, maybe try;

# plesk sbin pum --update

 

[Gabor H]

It seems that this one did the trick.
Or together with the previous command.

Now it's up to PLESK support team to find out why it came out on a fresh Plesk install and what's the root cause.

Thanks Mark!!

Ugh, maybe try;

# plesk sbin pum --update

 

[MarkM]

Sweet, not a problem!

 

[BrinsleyP]

im on same bug, some tip to fixit ?