• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue WARNING: Unable to find "main" IP address in psa database.

iGraphics

Basic Pleskian
Hello,

I face a problem with Plesk upgrade to Obsidian! When I want to upgrade this message appear:

WARNING: Unable to find "main" IP address in psa database. Please, check Unable to list APS applications: Search results could not be loaded at the moment for more details.


I made all steps in this article: Unable to list APS applications: Search results could not be loaded at the moment but same message appear!

EKcpFhjWsAA6PUB

Please Help
 
What is the output of following SQL command:

select id, ip_address, main from IP_Addresses;

?
 
Try the same SQL command after

# plesk bin ipmanage --reread
 
I get
IP addresses were reread from the system.

But Same Message

Please, show me output of SQL command

select id, ip_address, main from IP_Addresses;

after command

# plesk bin ipmanage --reread
 
Code:
# mysql> select id, ip_address, main from IP_Addresses;
# plesk bin ipmanage --reread
IP addresses were reread from the system.
 
As you can see from SQL command, both of your IP addresses has false in main column.
Now you have to set one of them as main with command

mysql> UPDATE IP_Addresses set main='true' WHERE ip_address='x.x.x.x';

where x.x.x.x is IP address which should be main.
 
As you can see from SQL command, both of your IP addresses has false in main column.
Now you have to set one of them as main with command

mysql> UPDATE IP_Addresses set main='true' WHERE ip_address='x.x.x.x';

where x.x.x.x is IP address which should be main.
Thank you so much ... I have IPv6 Must make it True too ?
 
Back
Top